Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant driver and on time. Thank you”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We appreciate your kind words about our pleasant driver and punctual service. Thank you for taking the time to share your experience!

Posted 2 years ago

“The drivers were nice and helpful; the vehicle was clean, and easy to get on and off; the ride was smooth and on time.”

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Posted 2 years ago

Thank you for your 5-star rating of Aircoach. We really appreciate it! We are extremely pleased to hear that the drivers were nice and helpful, the vehicle was clean and easy to get on and off, and that the ride was smooth and on time. We strive to ensure our customers have a safe and comfortable journey each and every time.

Posted 2 years ago

“You've got my name completely wrong! Apart from that it was fine.”

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Posted 2 years ago

Thank you for bringing this to our attention. We have investigated the issue and there has been a data misalignment on a spreadsheet, which led to a review invite email being sent to you yesterday in which the incorrect name was used. We would like to sincerely apologise for this error. We want to assure you that we take our data protection responsibilities very seriously at Aircoach, we have put procedures in place to ensure this does not happen again. Thank you for your understanding. We wish you a very happy Christmas and all our best wishes for 2024.

Posted 2 years ago

“I went to the bus stop in the city but the bus never showed up so I had to get an Uber to the airport”

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Posted 2 years ago

Thank you so much for taking the time to let us know about your experience with Aircoach. We really appreciate your feedback and apologize for the inconvenience caused. We are sorry that the bus did not show up at your designated bus stop. We take the customer satisfaction of our passengers very seriously, so we would like to hear more from you about how we could have made the situation better for you. How could Aircoach better serve your transportation needs next time? We would love to have your input!

Posted 2 years ago

“I find my self very comfortable when I use Aircoach first time ,thanks”

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Posted 2 years ago

Thank you for your wonderful 5 star rating of Aircoach! I'm glad to hear that you experienced a comfortable journey with Aircoach and that you had a great first time experience. We are always striving to provide the best service possible for our customers, and your feedback helps us to continue doing so. Thank you again for your kind words.

Posted 2 years ago

“Excellent service On time and comfortable coaches”

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Posted 2 years ago

Thank you so much for the 5-star rating for Aircoach! We really appreciate your feedback and are delighted that you enjoyed the excellent service and comfortable coaches, all while being on time.

Posted 2 years ago

“Excellent method of getting to and from the airport at a low cost with high customer service.”

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Posted 2 years ago

Thank you very much for your 5 star rating of Aircoach. We are delighted to hear how satisfied you are with our low cost and high customer service when travelling to and from the airport. It is great to know you have had such a positive experience.

Posted 2 years ago

“The driver was very courteous when I went to get on the bus. Check on was very quick. The journey was excellent. Will use air coach again no problem. Price was very good as well.”

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Posted 2 years ago

Thank you so much for your awesome review! We're glad that you had a pleasant journey on Aircoach-- it's true that our drivers are always courteous and that check-in is usually quick. We're also happy that you believe the price was good for the journey. We hope to have you aboard an Aircoach again soon!

Posted 2 years ago

“Very satisfactory”

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Posted 2 years ago

Thank you so much for your 5 star rating and kind words for our Aircoach service. We are so glad to hear that you found your experience to be very satisfactory and hope that you will travel with us again soon.

Posted 2 years ago

“Excellent, convenient and good value”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach! We are so glad that you enjoyed your experience with us and found that our services provided excellent, convenient and good value. We look forward to serving you again!

Posted 2 years ago

“The trip was good.”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach! We are glad that you had a good trip with us.

Posted 2 years ago

“NOT on time”

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Posted 2 years ago

Thank you for taking the time to share your experience with us. We apologize for not being on time. We understand how frustrating it can be to have to wait for long periods of time. We would like to use this feedback to make sure no one else has to experience the same thing. Could you tell us what went wrong and how we can make things better for the next time?

Posted 2 years ago

“My wife and I travelled using aircraft from Dublin city centre to Dublin Airport in November 2023..booking on line was easy and the coach left right on time as planned..the coach was comfortable and the driver ..considering it was very early in the morning was pleasant and helpful..we would definitely use aircoach again without hesitation and the price was great too ..”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! My wife and I were thrilled with our experience traveling from Dublin City Centre to Dublin Airport in November 2023. The booking process was streamlined and the coach arrived at the appointed time and was comfortable. The driver, although it was quite early, was polite and helpful. We would not hesitate to recommend Aircoach to others and the fare was quite reasonable.

Posted 2 years ago

“Everything was fine, on time and convenient. My only reservation is about the duration of the ticket on the website, it takes quite a long time to buy a ticket, at least in my case. I also think that it should be possible to buy a ticket from the driver when there are free seats on the bus.”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach! We are so happy to hear that you had a good experience with us. We appreciate your feedback about the duration of the ticket purchase on the website and would like to inform you that we are looking to see if this process can be made more efficient. Permitting space is available, a ticket can be purchased from the driver.

Posted 2 years ago

“Excellent service. Value for money. Coaches are of a high standard. Timekeeping was 10/10 A very comfortable journey.”

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Posted 2 years ago

Thank you so much for taking the time to provide us with your 5 star review. We appreciate your kind words about our excellent service, great value for money, high standard coaches, and perfect timekeeping. We are thrilled you had a comfortable journey with Aircoach and thank you for your positive feedback!

Posted 2 years ago

“Way better than Airporter with the bigger coaches. Timings could be a lot better. More apparent coach stops at Belfast International Airport too”

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Posted 2 years ago

Thank you for taking the time to give us a 5-star rating! We are so glad you think Aircoach is way better than Airporter with the bigger coaches. We will look into ways we can improve our timings and make coach stops more apparent at Belfast International Airport. Your feedback is greatly appreciated. Thank you again!

Posted 2 years ago

“Fantastic service but needs to put back on the dalkey/killiney bus on the hour 👍”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are so glad that you enjoyed our fantastic service. We will forward your suggestion of introducing a Dalkey/Killiney bus service to our team for further discussion. Thanks again for your kind review!

Posted 2 years ago

“On time. Easy to buy a ticket online. Wi-Fi.”

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Posted 2 years ago

Thanks so much for giving Aircoach a 5 star rating! We are so pleased to hear that you had a great experience with our service - On time, easy to buy a ticket online, and Wi-Fi is a great combination. We're thrilled that you enjoyed your trip with us and look forward to welcoming you back again soon.

Posted 2 years ago

“On time. Comfortable, helpful driver.”

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Posted 2 years ago

Thank you for your 4-star rating of Aircoach! We are pleased that you felt our service was on time, comfortable, and that you found the driver to be helpful. Thank you for your kind words!

Posted 2 years ago

“Functional, on time.”

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Posted 2 years ago

Thank you so much for your positive review, Mx! We really appreciate your 5-star rating of Aircoach. We strive to ensure our services are always Functional and on time, and we are thrilled to hear that you had such a great experience!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews