Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We traveled on the Aircoach from Dublin airport to cork on all Ireland Sunday . It took 4 hours instead of 3 . Our driver was amazing . So polite and he must have been so tired . It was a very pleasant journey as the gentleman who looked after us in Dublin was so pleasant as well and a lovely trip all around”

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Posted 2 years ago

Thank you for your 5 star review of Aircoach! We are so glad that your journey from Dublin airport to Cork on All Ireland Sunday was pleasant and that our driver and Dublin staff were so courteous and helpful. We value your feedback and hope to see you on board again soon!

Posted 2 years ago

“It was om time, bit The bus stop at terminal 1. The ticket show me to terminal 2. I got a long way to ho. for terminal 2”

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Posted 2 years ago

“I had booked and paid a coach from Dublin to Cork. My Flight was three hours late late, I missed It. luckily at the Airport I could take the following one with the same ticket, no extra charge. Very professional!”

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Posted 2 years ago

Thank you so much for your kind words! We're delighted that we were able to provide you with a great service even in spite of the delay. We really appreciate your loyalty and your support of Aircoach. Thank you for your 5-star review - we will continue to strive to provide excellent customer service!

Posted 2 years ago

“Staff were exceptionally helpful and the coach was very comfortable and quick, thanks aircoach”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach. We truly appreciate your feedback! We are so glad you enjoyed your journey on our comfortable coaches and our helpful staff. Thank you for your kind words - we look forward to welcoming you on board again soon!

Posted 2 years ago

“Getting coach back from Dublin airport on monday very confusing. It was different zone as what appeared on system and there appeared to be confusion between the driver and dublin staff . A bit like organised chaos.”

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Posted 2 years ago

“Not enough service to Bray. Too expensive for mamilies of 2 or more.”

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Posted 2 years ago

“Super friendly staff & a quick ride from the airport to Dublin City centre”

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Posted 2 years ago

Thank you so much for your 5-star review! We are delighted to hear that you had a great experience with our super friendly staff and a quick ride from the airport to Dublin City centre. We are so pleased that you have chosen us as your go-to coach service and we look forward to providing you with great, customer-centered service in the future. Thank you for repeating your patronage.

Posted 2 years ago

“Very punctual. Drivers mannerly and professional”

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Posted 2 years ago

Thank you for your 5-star rating of Aircoach. We are delighted to hear that you are satisfied with our punctuality and professional demeanour of our drivers. Your kind words are much appreciated!

Posted 2 years ago

“Aircoach has the potential to be a very good service. However, the pick-up point in Belfast is disgraceful. It is on a sleazy side of the street where there is no shelter, no information, no forecasted arrival of the bus, no ticketing and generally no way to even line up to get on the bus. Once we were picked up the coach was an efficient way to get to the Dublin Airport.”

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Posted 2 years ago

“Comfortable and on-time delivery to destination”

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Posted 2 years ago

Thank you for your 5 star rating of Aircoach! We are so pleased to hear that your experience with Aircoach was comfortable and on-time delivery to your destination. We strive to make sure all of our passengers receive the best possible service, and we are thrilled that you had a pleasant experience.

Posted 2 years ago

“Bus was on time which was great. Driver was not very friendly, he gave no assistance with luggage. I couldn’t climb into the storage area under the bus to retrieve my suitcase due to a back injury and had to get another passenger to help me. Bus was stuffy as the air conditioning was only on for some of the trip.”

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Posted 2 years ago

“Great service. No air con on rerun leg. Bit uncomfortable”

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Posted 2 years ago

Thank you for your 5 star rating of Aircoach! We are delighted that you enjoyed our great service, although we apologize that you experienced discomfort due to there being no air conditioning on the return leg of your trip. Thank you for taking the time to review our services.

Posted 2 years ago

“Very good service, from online booking to pick up point to drop off”

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Posted 2 years ago

Thank you for your 5 star rating! We are delighted that you experienced our "Very Good Service" from online booking to pick up point to drop off. We appreciate you taking the time to leave us a review!

Posted 2 years ago

“Aircoach was very prompt on departure and arrival Comfortable journey and friendly staff. I would defiantly recommend Aircoach and will look forward to booking Aircoach in the future. Thankyou”

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Posted 2 years ago

Thank you for the wonderful 5 star rating for Aircoach! We are delighted to hear that you had a comfortable journey and that the staff were friendly. We are grateful for your recommendation and look forward to your next booking!

Posted 2 years ago

“Had a pleasant experience riding to Dublin City Centre. Staff at the airport ticket office were friendly”

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Posted 2 years ago

Thank you for your 5 star rating for Aircoach, we're delighted to hear that you had a pleasant experience riding to Dublin City Centre and the staff at the airport ticket office were friendly. Your feedback is very appreciated. Thank you!

Posted 2 years ago

“The aircoach was very warm and crowded. Very little leg space. I travelled on the Aircoach from Dublin Terminal 2 and was booked and paid to travel to Derry, however, I got off the bus in Belfast and travelled home from the Europa bus station on the 212 bus instead. This was much more comfortable. Bus did not stop for a break.”

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Posted 2 years ago

“Buses arrived on time and drivers were very helpful”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are delighted to hear that you had a great experience with us - buses arriving on time and drivers being very helpful. Your review is much appreciated.

Posted 2 years ago

“Excellent service. A great way to travel around Ireland. We took 3 Aircoach Buses while in Ireland and each one was on time and got us to our destination without incident. I would recommend this company if you are thinking of using a bus service.”

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Posted 2 years ago

Thank you so much for your kind 5 star rating! We are so glad that you had a good experience with our services while in Ireland. We strive to make sure that all our passengers have a stress-free, comfortable journey when traveling with us and we are thrilled that we were able to do that for you. We appreciate your kind words and hope to see you again soon!

Posted 2 years ago

“My only one complaint would be no help with suitcase onto the coach”

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Posted 2 years ago

“Very convenient and easy to use.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are delighted to know that you found our service to be both convenient and easy to use. On behalf of everyone here at Aircoach, thank you for your kind words!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews