Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is still in covid hours to Greystones. I purchased a return Aircoach ticket, which I didn’t even get to use as my flight got delayed slightly and I missed the 8pm coach (which is insane that this is the last one of the evening when other routes go into the night) had to pay €130 for a taxi. Everyone in Greystones wants the old service back!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to provide us with valuable feedback about your experience with Aircoach. We appreciate you letting us know how you felt about our service. We understand how disappointing it must have been that the last coach of the evening was at 8pm and that you had to pay €130 for a taxi. We're sorry this has left you with such an unpleasant experience. We really would like to hear more about how we can improve. What do you think would have made your experience better and do you have any suggestions to bring back the old service in Greystones? We would love to improve our service and get your feedback on this. Again, we appreciate your taking the time to provide us with your review and would love to make things better for you.

Posted 2 years ago

“Please have aircoaches running on the hour instead of every two hours”

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Posted 2 years ago

“Running 40 minutes late, appreciate the air conditioning 👍”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Thank you very much for your 5 star rating of Aircoach! We are so pleased that you enjoyed our great service and we appreciate your feedback.

Posted 2 years ago

“Have previously used aircoach for short journeys (Dublin centre to airport) but recently used aircoach for trip from Derry to Dublin. There was no AC turned on on the bus on a sunny day, the plugs were not working to charge phones. Staff were friendly but all in all it was a very uncomfortable journey”

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Posted 2 years ago

“Affordable easy transportation from the airport to city center”

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Posted 2 years ago

“Everything was perfect”

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Posted 2 years ago

Thank you for your 5 star rating for Aircoach - we are delighted to hear that everything was perfect!

Posted 2 years ago

“I enjoyed your service a lot. The bus was clean, had all the comforts and on time!”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star rating of Aircoach. We really appreciate your feedback and are glad to hear that you enjoyed our service and that the bus was clean, had all the comforts and was on time. Thank you for taking the time to leave such a positive review.

Posted 2 years ago

“On time, great service.”

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Posted 2 years ago

“the drivers where very helpful and will definitely be booking again”

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Posted 2 years ago

Thank you so much for your 5 star review of Aircoach. We really appreciate your kind words regarding our drivers, and we are very glad to hear that you will be booking again! Thank you for choosing Aircoach.

Posted 2 years ago

“Coach was 25 minutes late arriving at our stop. Journey took well over an hour making us nearly miss our flight. The cost was acceptable but unfortunately didn't make up for the delay and resulting stress it caused.”

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Posted 2 years ago

“On time, easy to find, easy boarding, nothing to complain about”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We really appreciate you taking the time to share your positive experience. We're so glad to hear that our services were on time, easy to find, easy boarding, and that you had nothing to complain about. Thank you again!

Posted 2 years ago

“I like aircoach driver sandor he is the best driver. Neat, communicative and friendly. It's a pleasure to travel with him. thanks”

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Posted 2 years ago

Thank you for your 5-star rating of Aircoach! We are glad to hear that you enjoy traveling with our driver Sandor. We appreciate your loyalty and value your feedback. Thank you for being a loyal customer!

Posted 2 years ago

“El servicio del bus aircoach es muy puntual y muy cómodo. los conductores muy atentos.”

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Posted 2 years ago

¡Muchas gracias por tu excelente calificación de Aircoach! Estamos encantados de que hayas disfrutado de nuestro servicio de autobús puntual y cómodo, junto con nuestros conductores amables y atentos. ¡Gracias por comenzar tu viaje con nosotros!

Posted 2 years ago

“Excellent driver and very courteous and attentive to passengers' needs.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are delighted to hear that our driver was excellent and very courteous and attentive to your needs. We greatly appreciate your kind words and we strive to continue providing the highest quality of service to our customers. Thank you again!

Posted 2 years ago

“Main issue is that the 703 is only every 2 hours, it is not useful. It means either getting to the airport hours too early or possible late. Plus the track my bus option seems to have disappeared. Also what are all the questions about deliveries below??”

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Posted 2 years ago

“Good everything”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach! We appreciate your feedback and are glad that you had a great experience. It's always good to hear that everything was good with Aircoach!

Posted 2 years ago

“Good service. On time and comfortable. Would book again.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are thrilled to hear that you had a great experience with us, especially in regards to our good service and comfortable journey. We are glad that you would book with us again and look forward to welcoming you aboard another Aircoach journey soon.

Posted 2 years ago

“Both the 7.30 and 8am coach we cancelled resulting in me having to take a taxi from the Clayton hotel in Leopardstown to the airport to ensure I made my flight in time. Extra cost and stress that I could have done without.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your experience with us. We are sorry to hear about your experience with our services due to the canceled coach trips on the 7.30 and 8am. We appreciate your feedback and would love to hear about how we can make things better for you. Could you perhaps share your thoughts on what went wrong and how it could have been improved? Please do not hesitate to reach out if there is anything else we can do.

Posted 2 years ago

“Visiting Ireland from U.S., our Irish friends suggested using Aircoach to transport from Dublin to Belfast and then from Dublin Airport to downtown Dublin. On both accounts, we were quite pleased with the service for the cost.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are delighted to hear that our service was able to meet your expectations while you visited Ireland from the U.S. We strive to provide an affordable yet reliable service that ensures our customers have a pleasant journey to and from their destinations and are glad that this was the case for you. Thank you again for your kind words and for choosing Aircoach.

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews