Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

Write Your review

Tell us how Aircoach made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website. Buses on time. Professional service altogether.”

Helpful Report

Posted 2 years ago

“Great service to Aldergrove. Disappointed that it no longer runs from/ to City however - we will need to use car hire or friends & family pick up and drop off instead (City airport is most convenient to travel to/ from). Can’t fault the service from/ to Aldergrove however - perfect.”

Helpful Report

Posted 2 years ago

“Excellent service. Friendly driver. Punctual.”

Helpful Report

Posted 2 years ago

“Comfortable Bus, good price for ticket.”

Helpful Report

Posted 2 years ago

“A simple e-mail query was auto-replied with a message saying it could take up to 10 days to respond, which is unacceptable for any business. My return bus broke down after 20 minutes and we had to wait until the bus following an hour later stopped to pick us up. This can happen to any bus, but the lack of updates was poor.”

Helpful Report

Posted 2 years ago

“Our return journey from Dublin Airport was less than satisfactory. The coach picked us up at Terminal 2 then proceeded to Terminal 1 where we were told to get off and get on another bus. Had to offload cases then load again with no explanation given. The coach we were put on had very cramped seating. Aircoach are not the only option when travelling from Belfast to Dublin Airport.”

Helpful Report

Posted 2 years ago

“The coach felt a bit old and not very clean inside. But the ride was comfortable, the driver helpful, and the trip uneventful, which is what you ultimately expect as a passenger.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“We had no problems with timing or keeping to schedule. However, it was disappointing that there were no toilet facilities on the coach, considering this was a two-hour trip.”

Helpful Report

Posted 2 years ago

“But broke down about 15 minutes after leaving Cork city. I had arrived 30 minutes early and driver said at that time that bus was not working. It should not have left with passengers when it was known to be faulty. Also your survey talks about "your delivery". Not very good.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to let us know about your experience. We are truly sorry to hear that your Aircoach journey did not go smoothly. We apologize for the fact that the bus broke down 15 minutes after leaving Cork City and that the driver knew there was a problem when you arrived 30 minutes early. We agree that it should not have left with passengers at this time. We value your feedback and would love to learn more about how we can improve our delivery. How would you suggest we make things better? Thank you again for your comments.

Posted 2 years ago

“Always use Air Coach when we come over from Canada”

Helpful Report

Posted 2 years ago

“Flight arrived at Belfast on time, I had booked a later coach, I was able to get on the earlier coach as it was no bother, comfortable drive to Derry.”

Helpful Report

Posted 2 years ago

“Ready need to put the service on later at nite. But I think the buses are clean, friendly drivers and so far they arrive on time.”

Helpful Report

Posted 2 years ago

“No complaints. Very good, and a big money saver!”

Helpful Report

Posted 2 years ago

“Very good service I will recommend it”

Helpful Report

Posted 2 years ago

“Always in time , very efficient/ professional and the coaches are comfortable. Now reservations are needed to ensure a place on the bus - esp for early morning flights”

Helpful Report

Posted 2 years ago

“Pünktlich schneller Transport zum Flughafen”

Helpful Report

Posted 2 years ago

“Reliable transportation from the airport and back Good value”

Helpful Report

Posted 2 years ago

“Your service was very efficient with polite and skillful drivers, and clean coaches. We appreciate not having a car and can rely on services. Thank you.”

Helpful Report

Posted 2 years ago

“Pick up bang on time and only had to wait around for a short while to get the one back from the airport. Excellent.”

Helpful Report

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews