Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used Aircoach to travel to & from Dublin Airport. It was comfortable, timely & pleasant.”

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Posted 2 years ago

“On time, hassle free booking.”

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Posted 2 years ago

Thank you, Emily, for your 5-star rating of Aircoach! We are delighted to hear that your experience was on time and hassle-free. We are committed to providing quality service to our customers!

Posted 2 years ago

“Was very convenient and affordable”

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Posted 2 years ago

Thanks for the 4 star review, Kim! We are glad to hear that you found Aircoach to be both convenient and affordable. We appreciate your feedback and look forward to having you onboard Aircoach again soon.

Posted 2 years ago

“Bus was on time, nu problems whatsoever.”

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Posted 2 years ago

Thank you for your 4-star rating of Aircoach, Hans! We are glad to hear that the bus was on time with no problems whatsoever.

Posted 2 years ago

“It was a good comfortable service, which ran on time .”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach, James. We appreciate your kind words about the service being comfortable and running on time.

Posted 2 years ago

“Bus was very cold. No heating on.”

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Posted 2 years ago

Thank you for your 4 star rating of Aircoach! We apologize that the bus was very cold at this time of year im warm weather drivers will make use of the aircon system. We understand the importance of having a comfortable journey, so rest assured that we are making improvements to our service to ensure that all of our customers have a comfortable experience. Thank you for your feedback.

Posted 2 years ago

“good service”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach, Armando! We aim to provide a good service for our customers, and we're really pleased to hear that you had a great experience.

Posted 2 years ago

“I've yet to have a bad experience with Aircoach. Helpful, friendly and professional drivers”

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Posted 2 years ago

Thank you, Eugene, for your 5 star rating for Aircoach. We are glad to hear that you have yet to have a bad experience with our drivers, who are indeed helpful, friendly, and professional. We appreciate the feedback and it encourages us to keep up the good work.

Posted 2 years ago

“No toilet paper, no WiFi”

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Posted 2 years ago

Thank you for your feedback on Aircoach! We appreciate you bringing this to our attention if you could email info@aircoach.ie with your journey details so we can identify the vehicle. Please don't hesitate to reach out to us if you are ever in need of assistance. Thank you again for your kind words!

Posted 2 years ago

“Very good service. The bus was clean, it left on time and arrived at the airport on time. Very satisfied.”

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Posted 2 years ago

Thank you so much for your kind words and for the 5 star rating, Noreen! We are delighted to hear that our service provided you with great satisfaction. It is customers like you who make it all worth it. Thank you for being a loyal returning customer!

Posted 2 years ago

“Excellent service. Driver helpful.”

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Posted 2 years ago

Thank you for your kind words and excellent 5 star rating of Aircoach. It is greatly appreciated! We are so pleased to hear that you had a good experience with our driver and that they were helpful. Thank you for your valuable feedback!

Posted 2 years ago

“Got to the airport fine, but really disappointed that the timetable has been reduced to only one coach per 2 hours, and the last bus from the airport is now 20.00 approx. What happened?! Can the large buses be replaced by smaller buses if the demand has reduced?”

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Posted 2 years ago

Thank you for the 4 star rating, Susan. We're glad to see that you got to the airport fine. However, we are sorry to hear you are disappointed that the timetable has been reduced and the last bus from the airport is now at 20.00. We understand your concern and we are looking into it. As a returning customer, we appreciate your feedback and thank you for taking the time to review us.

Posted 2 years ago

“friendly staff”

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Posted 2 years ago

Thanks Jenny! We at Aircoach are so happy to hear that you enjoyed your experience. As our friendly staff, we truly appreciate your 5 star rating.

Posted 2 years ago

“My trip went off very smooth.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! I'm so glad your trip went off very smooth and that Aircoach was able to provide you with an enjoyable travel experience.

Posted 2 years ago

Thank you for your 5 star rating of Aircoach! I'm so glad my trip went off very smoothly. It means a lot to have your support.

Posted 2 years ago

“Really comfortable. Pity it only goes every 2 hours. A bit priey.”

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Posted 2 years ago

Thanks for the 4 star rating, Eileen! We're glad to hear that you find our service really comfortable. Your feedback helps us to better serve our customers, so we appreciate you taking the time to share your experience with us. We are sorry that the Aircoach only runs every 2 hours; we are continuously looking for ways to increase the frequency of our services. We thank you for being a loyal customer and invite you to book your next journey with us soon.

Posted 2 years ago

“Good service, fast and on time”

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Posted 2 years ago

Thanks for your 5 star rating of Aircoach, Yolanda! We really appreciate your kind words about our good service, fast and on time travel. We look forward to welcoming you on board with us again soon!

Posted 2 years ago

“Very helpful drivers.”

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Posted 2 years ago

Thank you so much for your generous 5 star rating of Aircoach. We really appreciate your kind words - especially about our very helpful drivers!

Posted 2 years ago

“We booked for 2 adults and 2 kids a few weeks ago. Our 830 was cancelled. We could get the 8 or 9 am coach. We needed the 8 we work at 7.35 to the email. It was a rush and we couldn’t have breakfast at home. Cost us €56 for breakfast in airport. Not what we were expecting. I was also disappointed to see last bus was 1.30. I wrongly assumed that it still ran all night. My flight last week was due to land at 1.55. Had to get hubby to come and collect me. My mother had to stay over with the kids. My aunt had a return tickets a few months ago and went to get bus and was told there was non for over 2 hours. Pre covid this service was so reliable. Post covid it’s not been as good. I’m aware that driver are in short supply and I’ve found your drivers extremely helpful. My daughter uses a wheelchair and they’ve always helped us on. In face they said if we book wheelchair spot then our bus wouldn’t have been cancelled. I didn’t book wheelchair because she can manage steps and I didn’t want to impose extra work for you. This was also the reason why we had to take 8 am coach rather than 9 as we always get delayed going through extra searches at security.”

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Posted 2 years ago

“Not running often enough, from Belfast int. if plane delayed it’s a 2 hour wait for next coach.”

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Posted 2 years ago

Thank you for taking the time to provide us with your feedback about Aircoach. We understand your frustration with the infrequency of running and the long wait for the next coach if the plane is delayed. We hope to change this in the near future. Again, we thank you for your time.

Posted 2 years ago

“Two stars due to aircon blowing cold air down the window for the whole journey. It was not coming from the panel above our heads. If it was we would have turned it off. We were frozen. Otherwise coach was on time and drivers were pleasant.”

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Posted 2 years ago

Thank you so much for taking the time to share your experience with us, Ann. We apologize that our Aircoach was not providing the desired temperature for you during your journey. We are sorry that the aircon was blowing cold air. Thank you again for letting us know!

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews