Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.02

4.0 Rating 19,349 Reviews

75 %

of reviewers recommend Aircoach

Company Reviews

Questions

Metrics

4.0

Based on 19,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

info@aircoach.ie

Location:

Airport Business Park,
Airport Business Park
Dublin
david.oconnor@aircoach.ie

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Aircoach 5 star review on 13th November 2023

Anonymous

Aircoach 5 star review on 4th September 2023

Scott Smith

Kevin Dunne

Aircoach 5 star review on 15th August 2023

Mr Bruno Paredes Sormani

Aircoach 5 star review on 10th July 2023

Myco Gem Licayan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything goes to plan , only thing I could suggest is to have a flier with journey departure times available . Great service , always on time . And comfortable coach .”

Helpful Report

Posted 2 years ago

Thank you so much Kieran for your 5 star rating! We really appreciate you being a repeating customer and are glad to hear that the service has been great and on time. Your suggestion regarding journey departure times is highly valued and we will take it into consideration for our future plans. Thank you again for your feedback and support!

Posted 2 years ago

“Very good”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We are very happy you chose us for your transportation needs and are glad that you found our service to be very good. We appreciate your loyalty and look forward to seeing you again soon!

Posted 2 years ago

“Unica pecca l'impossibilità di inviare il link del biglietto (quando si effettua il pagamento on line) tramite sms. Attualmente infatti il link e inviato soltanto al personale indirizzo email. Così nell'eventualità che vi fosse un errore nell'indirizzo mail i soldi del biglietto sono persi. Cordiali saluti”

Helpful Report

Posted 2 years ago

“I was welcomed aboard an earlier bus and it was no bother. Clean and comfortable coach, left and arrived on time. Efficient service, would recommend and will use again!”

Helpful Report

Posted 2 years ago

Thank you for your fantastic review! We are delighted to hear that you were welcomed aboard an earlier bus and that it was no bother. Our clean and comfortable coaches are always a priority and we are thrilled that it left and arrived on time, providing an efficient service. We appreciate your continual support and are so glad to hear that you would recommend and will use us again! Thank you for being a loyal customer!

Posted 2 years ago

“On time and affordable what more do you need”

Helpful Report

Posted 2 years ago

Thank you, Michael, for your 5 star rating of Aircoach! We really appreciate your positive feedback. On time and affordable - what more do you need, indeed! We'll continue working hard to provide an excellent service.

Posted 2 years ago

“Great service very comfortable”

Helpful Report

Posted 2 years ago

Thank you so much Annette for the amazing five star rating and the lovely words “Great service very comfortable”. We are so glad that you had such a wonderful experience with us and appreciate your loyalty as a repeating customer. We hope to continue to exceed your expectations!

Posted 2 years ago

“Issues trying to book should have been the warning. Turned up for booked service 15mins before departure time. Other service pulled up said delays on the route. It on the way. Got email almost an hour after due departure time to say issues and service is now at 0930 and not 0800. They knew at least around 0725 when it was due to depart 1st stop. Poor communication and follow up.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your recent experience with us, Robert. We sincerely apologize that you had difficulty when trying to book the service as well as the delay that occurred when you arrived to your scheduled departure time. We understand that this experience was inconvenient and we regret that we were unable to provide the service as planned. It is clear that we need to make improvements with our communication and follow-up. We would like to thank you again for your feedback and assure you that we take it very seriously.

Posted 2 years ago

“Good service but the bus was late in arriving. Therefore unreliable!”

Helpful Report

Posted 2 years ago

Thank you for your 4 star rating of Aircoach, Thomas! We apologize for the unreliability you experienced. Aircoach Team

Posted 2 years ago

“Friendly service and prompt”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach, Eileen! We are so glad that you had a positive experience with our friendly service and promptness. We appreciate you as a returning customer and we are grateful for your loyalty. Thank you for your kind words!

Posted 2 years ago

“I travelled 4 journeys on Aircoach. In each case the coach was on time and the drivers friendly, helpful and professional.”

Helpful Report

Posted 2 years ago

Thank you so much Christine, for your 5 star rating on Aircoach! I'm so glad to hear that your 4 journeys with us were satisfactory each time with our coaches being on time and our drivers being friendly, helpful and professional. We here at Aircoach really take pride in these attributes.

Posted 2 years ago

“The buses are spacious and comfortable. They are usually on time, sometimes a small delay may happen.”

Helpful Report

Posted 2 years ago

Thank you for your rating of 5 stars on Aircoach! We are so happy to hear that you have enjoyed our buses, as they are spacious and comfortable. Although there may be a small delay occasionally, we strive to ensure that our services are always on time. Thank you for your positive feedback!

Posted 2 years ago

“Waiting in the cold for over an hour..no updates and children standing here in the rain..inexcusable”

Helpful Report

Posted 2 years ago

Thank you for taking the time to share your Aircoach experience with us. We are so sorry to hear that you were waiting in the cold for over an hour without any updates and that the children were standing in the rain. Please accept our sincerest apologies for the delay you experienced.

Posted 2 years ago

“A great experience! Bus was on time to the pick-up and drop-off spots (which were easy to find) and kept to the published schedule. Driver was professional and helpful with attention to luggage and advice for passenger's questions.”

Helpful Report

Posted 2 years ago

Thank you very much for your positive review and 5 star rating! We are delighted to hear that you had a great experience with Aircoach! We strive to ensure our passengers have a safe, comfortable journey, and that they are dropped off and picked up on time according to the schedule. We are glad to hear that our driver was professional and helpful. We appreciate your feedback and look forward to seeing you on another Aircoach journey soon!

Posted 2 years ago

“Excellent, Highly Recommend”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Aircoach! We appreciate your fantastic review - 'Excellent, Highly Recommend' - and are thrilled to hear that you had a great experience. Thank you again for your support and kind words!

Posted 2 years ago

“Clean, comfortable and swift ride from Airport to Cork and back. No fuss commute.”

Helpful Report

Posted 2 years ago

Thank you so much, Jeremiah, for the 5-star rating for Aircoach. We are glad that you had a clean, comfortable, and swift ride to and from the airport without any fuss. Your kind words are much appreciated and we look forward to serving you again soon!

Posted 2 years ago

“The driver was amazing, very friendly and highly professional. 👏”

Helpful Report

Posted 2 years ago

Thank you for your wonderful 5 star review, Joseph! We are thrilled to hear that your experience with Aircoach was so positive. We are especially pleased to hear that your driver was amazing, very friendly, and highly professional. We appreciate your support!

Posted 2 years ago

“So easy to use”

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Posted 2 years ago

Thank you so much for your excellent rating! We are so thrilled that you found Aircoach "so easy to use"! Your feedback is very valuable and appreciated.

Posted 2 years ago

“All Good , any time l got wat l need”

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Posted 2 years ago

Thank you so much for your 5-star rating of Aircoach, Nina! We are delighted that you had a great experience with us! All good, any time I got what I need.

Posted 2 years ago

“Excellent driver & bus. Couldn't find any faults . Highly recommend”

Helpful Report

Posted 2 years ago

Thank you so much Valerie for the 5 star rating of Aircoach! We are overjoyed to hear that you had great experience with our driver and bus and that you are highly recommending us. We strive to provide excellent service and we are very glad that we could do that for you!

Posted 2 years ago

“No toilet”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience of Aircoach with us, Natalie. We understand that having no toilet on board can be an issue for some, however we do offer a toilet stop at Belfast international airport or the Europa bus centre.

Posted 2 years ago

Aircoach is rated 4.0 based on 19,349 reviews