AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,970 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 12th September 2025

Rajesh

AJIO.com 1 star review on 25th July 2025

Anonymous

AJIO.com 1 star review on 30th April 2025

Tejas Gowda

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got diffrent item against my order. I requested to taken back but not doing properly. I could not give return request again. Very bad experience”

Helpful Report

Posted 3 years ago

“I had ordered a pair of jumpsuit on specific date....all of us sudden the date was delayed and delivery period was extended to some other date... since I had some occasion I never got my jumpsuit on the day I wanted it to be delivered.. never trust Ajio service”

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Posted 3 years ago

“Ajio Customer Service Number Call 9798684569”

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Posted 3 years ago

“Ajio customer support 82525-63594 247 available any problem just call me”

Helpful Report

Posted 3 years ago

“First of all recieved wrong product..then tried to resolved by reaching customer care service..the response was given in such delayed manner that due expected time frame it crossed the exchange or return time period poor service provided”

Helpful Report

Posted 3 years ago

“Bad delivery I had ordered shirts 20 days ago order came hyd before 1week ago they are not sending delivery to me ....waste delivery centres”

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Posted 3 years ago

“Ajio me mera 12000 rupay fasa hua hai.... bhai koi adv pay kr ke order mt krna otherwise refund nhi hoga amount. or customer care ki service bakwas hai... 4 agent se bat hui hai meri kisi ne bhi resolution nhi diya.... during call call cut kr dete hai bc.”

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Posted 3 years ago

“Avoid buying from fraud @AJIOLife if you buy many products and don’t like return all they will block your accounts won’t refund and return. A strict action need to be taken for such companies . @myntra @amazonIN @Flipkart don’t treat there customers this way .”

Helpful Report

Posted 3 years ago

“Worst costumer service i have ever seen. I'm never getting anything from reliance. Ironically the service is most unreliable. I placed and order for which the payment failed and I didn't receive a refund (the entirety of the money was lost). I have been trying to reach the constumer service for past 1hr but there is nobody picking up the call or they put me on a long hold. This is a disgusting way to treat your constumers. And I'm sure to share this work on all my reviews. NEVER TRUST RELIANCE.”

AJIO.com 1 star review on 21st June 2022

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Posted 3 years ago

“It's totally bad experience with Ajio. I will never recommend anyone to this App. Even u can't get proper customer support”

Helpful Report

Posted 3 years ago

“The worst shopping application. Ordered a shirt which is larger in size. Within time raise a return request. More than 20 days passed no one come to collect the product. Called customer service for more than 5 times in different different dates still no solution. At last they messaged that I have changed my mind to return this product. Waste of my money. I will sue to ajio for this.”

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Posted 3 years ago

“96411.43643. customer care number All problem solved 24 available”

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Posted 3 years ago

“Slowest site service too”

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Posted 3 years ago

“Ajio customer support 82525-63594 247 available any problem just call me”

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Posted 3 years ago

“Worst app. They will cancel products if we order on sale. And they will never come to pick the return item.”

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Posted 3 years ago

“It is worst commercial site, with full of fake information.. please don't order anything.”

AJIO.com 1 star review on 17th June 2022

Helpful Report

Posted 3 years ago

“My money from Paytm was deducted two times on 13.6 22. Its not been refunded inspite of several emails.Ajio neither accepted order nor refunded.Theure cheats gobbling money without delivery”

Helpful Report

Posted 3 years ago

“It’s the worst app I’ve ever used to shop online. Poor services, cancel order anytime they want, no punctuality, late delivery. And I don’t get this thing, they charge xx amount for delivery for something then I add other things to cart and Oder in huge quantity and still I’ve to pay for delivery and oh guess what the delivery amount is now increased, like seriously!? And I literally have worst experience with this app I order something at some price, and when it arrives the price always gets increased like why and wtf is wrong with you!? They are fraud that’s not how online shopping works! Poor service! Even their app is also not smooth. If I could I would rate them with negative stars🙂”

Helpful Report

Posted 3 years ago

“This has happened twice with AJIO luxe I have ordered the product n the cancel it after the sale is over n give reason as bad quality. Such big company with such pathetic service. They r fraud. What can u expect frm Reliance.”

Helpful Report

Posted 3 years ago

“Ajio is always cancel orders if we purchase product in offer time. if we call customer care he is always say product quality is not good so we are cancelled your order and same time ajio is sale same product in high price.this time quility is good?”

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.2 based on 1,970 reviews