“High quality? Which one do you shop in? Are you certain you aren't confusing Aldi with another chain? Yes, that must be it. Dear me. I was quite worried for a few seconds! All we can hope for is that the new merger between Sainsbury and Asda will produce the cheaper prices they have promised, along with the same good quality and sane checkouts. Yes, that is my biggest gripe with Aldi, apart from their obviously inferior quality goods of course. Is the lower down review another staff or Aldi management one I wonder. A few reviewers seem to think it goes on. I suppose they must be desperate.”
“Oh my. Yes. Correct. I speak only regarding the elderly and those less mobile than the rest of us. I have voted with my feet and will not frequent these stores because of it. Not going to mention quality here. I quote part of what the editorial said re what Dame Esther Rantzen said in the Daily express today re the abuse of the elderly, not that she was speaking about Aldi. The same thing applies though. Quote...."It is said you should judge a society on the way it treats it's elderly" Dare I say that Aldi should do the same re their treatment of those less able to cope with their ridiculously fast checkouts? It may be that Aldi company policy is to treat with care those less fortunate with consideration. Well for sure it is not carried out in their stores. Come on Aldi. Get to grips with this dreadful situation.”
“Terrible places!! A review about six down says it all. Written by someone calling themselves "caring for others". I agree with it all, and I am sure the Dover store is just as bad as all the others. If cheap is what anyone wants then go for it, but don't expect quality as cheap won't give it. If kind treatment of the elderly is your thing, then don't go there. If you don't care, then go there. Other supermarkets use some self service checkouts that work okay and Morrisons I know for a fact are just as fast as Aldi but DO look after the elderly. Aldi are losing discerning customers, and rightly so. I leave the word discerning up to the reader to interpret!!”
“Ordered a BBQ with next day delivery. Had the confirmation for delivery.
Waited in all day and nothing arrived. Call to Aldi following morning ( 18 mins kept on hold ) to be told they don't know when its arriving. Did refund the next day delivery.
8 Days later, basically when they felt like it delivery did happen, no comms updates until the morning of delivery, luckily we have a good neighbour !
Would i order from Aldi again? No, Would i reccomend to friends and family? No”
“Could do with a 10 items or less, one old couple behind me shot straight in front when they opened another till, then played the infirm card !, they were quick enough to jump in front! off like a horse out the starting block!
When I queue , and I have a trolley, I gladly let someone in front if they have 2 or 3 items and so does the average person, not the elderly, they are on permanent holiday and they are always in a hurry, and even queue outside the Post Office waiting for it to open, whats all that about?
Please Aldi, a 10 items or less or a quick scan machine for those of us who just have a jar of coffee or loaf of bread. Thank You”
“It is quite true. They do open up more checkouts if it gets busy, but so do all supermarkets. Opening up more does not mean the pace will operate at a sensible one. How strange that whenever a negative review is put on here that there will be at least a couple of four star ones directly after the negative one. I think somebody else wrote about this too. That's alright, we know who you are don't we. At the moment Aldi have a ghastly advertising campaign on television claiming a certain amount of products are cheaper than Asda. They are not the same brands but inferior quality Aldi ones, so yes, they would be cheaper. Thanks for the tip regarding Lidl stores and Tesco new minis.”
“Aldi have an amazing range of goods with exceptional pricing, there is always someone there to help you find things and if the till queues start to back up they will always open up a new one to help out.”
“I was very thoughtful after reading the quite a few reviews of the Dover store. Could it really be that bad? I do not shop at Aldi for a variety of reasons, but mostly because of their bad quality fresh products, including meats etc, and, as has been stated here quite a lot, their dreadful discriminating checkout systems. I happen to find it upsetting to see their treatment of the elderly at these checkouts, and those less able. Sooo, I paid the Dover store a visit last Sunday, 15th April. I did so mainly to see if it was true re the checkouts. Well I can tell you that it is, very much so. I wandered around for a few minutes and noticed what a state the store actually was. Not dirty but very untidy, especially the aisles of non food items, like paint, work tools etc. I stood the other side of the checkouts, watching, as one elderly gentleman was harassed and intimidated by the male checkout person who was scanning items much too fast. Aldi do not do themselves any favours by acting this way, and it is an utter disgrace. Also, I do not believe that their head office people do not frequent this site. Shame on them therefore for doing nothing to stop this practice. Oh, and thank you for the Lidl tip in Dover up at Whitfield and the Tesco minis. I was not aware of either.”
“Item not delivered 4 weeks after ordering, when leaving reviews on Aldi website you can not comment on none delivery or any other service, ie customer care, my review was “can’t make comment on item as never delivered” they refused to publish it.”
“Didn't realise until recently that you can order a lot of the weekly one-off deals online!! Well chuffed, haven't got to spend ages trawling through the product displays instore now!!”
“I loved the lengthy review a few down re Dover store. Well done, and how very true. However, that's not why I am here. I am here to state that Aldi themselves have admitted they think we are in various class systems, like lower, middle and upper. As the so called upper group would not shop at Aldi anyway, that leaves the lower and middle classes. By default, Aldi are saying that they are aware their shoppers come into the lower class bracket. How come? In the Daily Mail of April 6th it states that Aldi are trying to woo the middle classes with cut price riding lessons. Really? How dare they. Thank goodness this awful company with their dreadful attitude towards the elderly and less able people are heading for the long walk downhill. I sincerely hope that the staff in the riding stables will be more sympathetic towards anyone less able than most, unlike their checkout staff. Most people shop At Aldi for cheap prices on basic goods, not because they want to but because they have to. Well do not worry. I checked up on the Tesco mini branches to compete with Aldi and it is quite correct, they are opening them. Great!!”
