Aldi Reviews

Name: Aldi
Rating: 2.54

2.5 Rating 1,340 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

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Metrics

2.5

Based on 1,340 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value and service”

Helpful Report

Posted 8 years ago

“I have bought numerous items through the Aldi website. Pricing and information is clear and very competitive for what are generally speaking good quality products and certainly are value for money. Delivery is always free as well.”

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Posted 8 years ago

“very good value for money would be hard to beat”

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Posted 8 years ago

“Excellent customer service. They certainly do no quibble. Thank you to the store manager at squires gate Blackpool store today”

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Posted 8 years ago

“Extremely good products, very reasonably priced, extremely good fast service”

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Posted 8 years ago

“Top quality products at excellent prices! I like the range of foods, and the why that I want to try a lot of the new produce I see whenever I go in there!”

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Posted 8 years ago

“Such good value for money and their meat excellent”

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Posted 8 years ago

“Great food at very realistic prices, and helpful staff”

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Posted 8 years ago

“There prices are always competitive and you get value for money. Why shop anywhere else?”

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Posted 8 years ago

“Disovered the advantage of buying wine on line. Six bottles of very drinkable mixed reds at an excellent price depending on choice promptly delivered to the door such that repeat purchases have become the norm. Other items have also been purchased and again excellent value and prompt delivery”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Variety, quality, price”

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Posted 8 years ago

“Very reasonabley priced and easy to find stuff. Checkouts could do with more staff in”

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Posted 8 years ago

“Cheap and cheerful.”

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Posted 8 years ago

“Wonderful quality products and prices to match. We are saving at least $50 a week on our normal shop at Coles. <Love their lamb shanks and they have kept the price at $1199 even tho the price of lamb has gone through the roof! Love their fresh offer to and all the chilled products.”

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Posted 8 years ago

“excellent value and friendly staff”

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Posted 8 years ago

“I always order online and their delivery is free and always super fast. I definately recommend ordering online with Aldi . ... more so for the bigger things like electrical etc.”

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Posted 8 years ago

“Simple online ordering process with quick delivery date confirmation”

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Posted 8 years ago

“I just did!”

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Posted 8 years ago

“Do not have to wait too long in lines...thats go great”

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Posted 8 years ago

Aldi is rated 2.5 based on 1,340 reviews