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Aldi Reviews

2.5 Rating 1,340 Reviews
36 %
of reviewers recommend Aldi
2.5
Based on 1,340 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Aldi 5 star review on 20th February 2025
Deborah
Aldi 5 star review on 19th November 2024
Anonymous
Aldi 1 star review on 11th May 2024
Anonymous
Aldi 1 star review on 15th April 2024
Anonymous
Aldi 5 star review on 13th November 2022
Robyn From Hoppers Crossing Victoria
Aldi 5 star review on 13th November 2022
Robyn From Hoppers Crossing Victoria
Aldi 5 star review on 13th November 2022
Robyn From Hoppers Crossing Victoria
60
Anonymous
Anonymous  // 01/01/2019
Great Price,Good Quality and Helpful staff
Helpful Report
Posted 7 years ago
Good quality food for less
Helpful Report
Posted 7 years ago
Excellent value for money.
Helpful Report
Posted 7 years ago
Clean,and reasonable priced goods.
Helpful Report
Posted 7 years ago
Good prices,wide range of goods, plenty of room in aisles
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Posted 7 years ago
Going to the store in Chertsey is nice experience as the lady Alison their is so nice on the till, the shop is tidy and manager will always say hello wherever he is in the store.
Helpful Report
Posted 7 years ago
Excellent value, prompt free delivery.
Helpful Report
Posted 7 years ago
The staff are so friendly and helpful, it is a joy to shop there
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Posted 7 years ago
good enough to be one of the best stores
Helpful Report
Posted 7 years ago
good prices. good variety of products. happy and helpful staff. improvement= sometimes the shelves can be empty on certain days or times
Helpful Report
Posted 7 years ago
Excellent value for money, high quality, fast check-outs, very pleasant staff
Helpful Report
Posted 7 years ago
The food is fresh, meat delicious, good price and good use by dates. I have probably saved up to £40 per week by changing to Aldi. There cosmetic range is amazing, try it ladies it really works. Thank you Aldi your just great.
Helpful Report
Posted 7 years ago
The food is good ,fair price and we usually get great value for money. The staff are efficient and polite.
Helpful Report
Posted 7 years ago
I can't believe how good these guys are. Great products and so cheap. Try it once and you will be hooked
Helpful Report
Posted 7 years ago
Aldi is an very prepared company.
Helpful Report
Posted 7 years ago
Cheap pricing, good quality products..
Helpful Report
Posted 7 years ago
ALDI Customers are Not Bar code scanners! Stop Misleading! ALDI prize themselves on Selling product Cheaper and better, a fast and ever growing company. But are they Misleading customers over price? After a humiliating experience of finding I had been overcharged twice the price for a product in the New Leeds ALDI Regent street store and an assistant manager telling me and forcefully showing me buy forcing another box of products into the same wrongly priced shelf hole, “I’ve done consumer law too and it does not matter where we put it as long as the bar codes are correct!” ALDI customer service stated under some spurious 2015 law as long as their products hold the correct bar codes they somehow can be put anywhere even if the price showing is incorrect! I contacted ALDI customer service back and again their ALDI UK Mr Giles Hurley Managing Director the later has failed entirely to respond to the aggressiveness of the ‘Assistant manager’ who totally humiliated me in-front of my colleague and about 15 other shoppers etc and why ADLI feel we the Consumers / Shoppers are Computers able to scan Bar codes!? I explained to ALDI Customer service and ALDI UK Mr Giles Hurley Managing Director that Consumer protections regulations state Misleading selling practice are Not permitted. That Your incorrect prizing in this store is consistently wrong we have since found, and misleads customers to pay far more, From Cheese Cake to Mouthwash etc. After being ignored further from both ALDI UK Mr Giles Hurley Managing Director and further from ALDI customer service I have reported this store to Trading standards over Consumer protections regulations state Misleading selling practice are not being upheld properly. I have also reported this store over their assistant manager who was very rude, bullying, condescending and intimidating indeed humiliating to me in front of approx 15 shoppers etc including my Colleague who stands as a witness. I am not happy with ALDI initial Customer service response and I sincerely feel that ALDI selling practices are misleading. I asked appropriately if they were a member of a ADR scheme ? Plus Do ALDI have a complaints process? Both with the Misleading selling practices they chose to Ignore! Indeed its the very first time any company CEO / Chief Executive and their PA etc have chosen to Ignore my Concerns which says a lot about this company how it values my Custom!
Helpful Report
Posted 7 years ago
ALDI Customers are Not Bar code scanners! Stop Misleading! ALDI prize themselves on Selling product Cheaper and better, a fast and ever growing company. But are they Misleading customers over price? After a humiliating experience of finding I had been overcharged twice the price for a product in the New Leeds ALDI Regent street store and an assistant manager telling me and forcefully showing me buy forcing another box of products into the same wrongly priced shelf hole, “I’ve done consumer law too and it does not matter where we put it as long as the bar codes are correct!” ALDI customer service stated under some spurious 2015 law as long as their products hold the correct bar codes they somehow can be put anywhere even if the price showing is incorrect! I contacted ALDI customer service back and again their ALDI UK Mr Giles Hurley Managing Director the later has failed entirely to respond to the aggressiveness of the ‘Assistant manager’ who totally humiliated me in-front of my colleague and about 15 other shoppers etc and why ADLI feel we the Consumers / Shoppers are Computers able to scan Bar codes!? I explained to ALDI Customer service and ALDI UK Mr Giles Hurley Managing Director that Consumer protections regulations state Misleading selling practice are Not permitted. That Your incorrect prizing in this store is consistently wrong we have since found, and misleads customers to pay far more, From Cheese Cake to Mouthwash etc. After being ignored further from both ALDI UK Mr Giles Hurley Managing Director and further from ALDI customer service I have reported this store to Trading standards over Consumer protections regulations state Misleading selling practice are not being upheld properly. I have also reported this store over their assistant manager who was very rude, bullying, condescending and intimidating indeed humiliating to me in front of approx 15 shoppers etc including my Colleague who stands as a witness. I am not happy with ALDI initial Customer service response and I sincerely feel that ALDI selling practices are misleading. I asked appropriately if they were a member of a ADR scheme ? Plus Do ALDI have a complaints process? Both with the Misleading selling practices they chose to Ignore! Indeed its the very first time any company CEO / Chief Executive and their PA etc have chosen to Ignore my Concerns which says a lot about this company how it values my Custom!
Helpful Report
Posted 7 years ago
I like Aldi for most things but they need a regular free from section. The occasional gluten free weeks drive me mad. You cannot be coeliac for a couple of random weeks in a year! Just a small section would make shopping so much easier.
Helpful Report
Posted 7 years ago
It is economical and the staff are friendly.
Helpful Report
Posted 7 years ago
Aldi is rated 2.5 based on 1,340 reviews