Aldi Reviews

Name: Aldi
Rating: 2.53

2.5 Rating 1,357 Reviews

36 %

of reviewers recommend Aldi

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Metrics

2.5

Based on 1,357 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aldi 5 star review on 20th February 2025

Robyn From Hoppers Crossing Victoria

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff at Thornton liverpool branch, nothing too much trouble for them. Happy bunch, nice clean shop.”

Helpful Report

Posted 7 years ago

“Well there you are eh. Someone else discovers the dreadful shopping experience that is Aldi. Dodgy wine. Hmmm. no surprises there then. Lidl is of course better, but by not very much. It is true that when it comes to food the discounters simply cannot provide quality at their prices. Not for food items anyway. It really is impossible to do so. With food you get what you pay for. As someone else said on here, they are really for people on low incomes. Branded items in those stores are generally ok. Oh, and if you are disabled in any way, or happen to be disabled AND older, then stay away too. We know why don't we. gerry”

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Posted 7 years ago

“Fed up with drink sold as wine but isn't....winking eye....a red wine based drink?????what a con.....all in small print.never again will I shop at aldi.want wine...really peeed off.”

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Posted 7 years ago

“Attempted to do a weekly shop today at Glascote store, have learnt from past experience not to go too early, as they do not have deliveries until store has been open for a number of hours. Arrived at store at around midday, there were no salad items available other than cucumber and tomatoes, barely any vegetables, and NO MILK! Hardly any bread, I had the last two Warburton loaves. I now know your shopping basket is cheaper at Aldi! It is such a pity as I am a recently converted Aldi shopper and have been impressed with the quality and value, however I now feel that the time and petrol spent having to visit two supermarkets to complete the weekly shop negates any savings made.”

Helpful Report

Posted 7 years ago

“Aldi will never learn, especially the store in Dover, Kent. I think the staff have been told never to water their plants. Why else would the soil they are in always be bone dry. The other day I was talking to a woman, not at the store, who was going on about this very thing in this very store. She complained about it, and was told, words to the effect of, " If you want a job you can do it." Typical sort of response to expect from this nasty little store. What if you had gone there just for plants? Tough luck I guess. What a shockingly nasty company it is. Not just because of their dry plants but also their dreadful own brand quality food stuffs. Keep well away. Yes, you are right with what you said re their bread stuffs. Ugh.”

Helpful Report

Posted 7 years ago

“Poor quality bread/cobs - sticky and raw! When pulled some out of the centre it basically turned back to dough in my hands within seconds! Threw them all in the bin! Disgusting and disappointing!!”

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Posted 7 years ago

“Very reasonable prices. Top quality meat. Excellent fruit and veg. Very polite staff.”

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Posted 7 years ago

“I always get what I want at Aldi, also every thing is so cheap and fresh and staff are so pleasant and helpful.”

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Posted 7 years ago

“Great service and prices.”

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Posted 7 years ago

“Aldi, will you please water your plants!!!!!!!!!!”

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Posted 7 years ago

“Great value”

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Posted 7 years ago

“They have such a wide range of items that are always cheaper than other supermarkets, the food and beverages are great quality (even nicer than leading brands I've found to be honest) and the fact I never burn a hole in my wallet for stuff I know I will enjoy always leaves me feeling i'm doing my shop in the right place.”

Helpful Report

Posted 7 years ago

“Went into Aldi yesterday. Same untidy store, same rushing at checkouts and same dried out plants. Oh well. No change then. I won't say which store as it seems to be getting masses of bad reviews and I am biased anyway toward it.”

Helpful Report

Posted 7 years ago

“You are never going to get six bottles of the best red wine for £24 no matter where you go. It certainly will not be the best. For that you need to pay huge sums. That stuff is simply for getting intoxicated cheaply. No disrespect. Aldi and M&S have come jointly 23rd in the annual wards to top operating stores for quality. No surprise there then really as both are as bad as each other aren't they, for quality anyway. The old illusion of quality for M&S still applies after all these years. It was sort of handed down within families, like voting for a particular party was, even though nobody really knew what they were voting for. Aldi isn't an illusion even. It really is bad quality, their own brand products anyway. Iceland came tops in that award. Why I do not know, but they did.”

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Posted 7 years ago

“Bought roast in bag peri roast chicken today and it was delicious. I will certainly buy it again and again”

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Posted 7 years ago

“6 bottles of the best red wine for £24!!! and free delivery.”

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Posted 7 years ago

“Don't buy the 'Air Lounger' here or at Lidl; they don't inflate and don't fit back into their original carrying bag!”

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Posted 7 years ago

“Twice in the same week been OVER-CHARGED this time by 4.96 for diced chicken @ 2.45 down to 1.99...paid at till 2.89x5...This was at WITHAM, Essex. Have your eyes peeled. Be warned. And no, it wasn't a short use by date.”

Helpful Report

Posted 7 years ago

“You don't need your till receipt if you paid via a card as your statement will be enough proof. If it is an Aldi product then you won't even need that, providing it isn't something well and truly no longer sold and years ago. They had no right whatsoever, under EU law, to give you less than the purchase price if it was obviously one of their own products. There is now a SIX year period during which you can return a faulty product. Most store employees do not understand this law regarding faulty products. Also, shame upon them, neither do most stores. Morrisons do though. It is in the interest of everyone to look the EU gtee laws up. You will be surprised. Once again typical of this company.”

Helpful Report

Posted 7 years ago

“You may not be refunded the full price for defective goods if you have not retained your till receipt. Replacement items were not in stock so given a considerably less refund compared to the original purchase price.”

Helpful Report

Posted 7 years ago

Aldi is rated 2.5 based on 1,357 reviews