ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 16th December 2025

188

Anonymous

Anonymous // 01/01/2019

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“The new fabric is three inches shorter on each side than original fabric and awning frame”

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“Excellent product!!!”

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“They said they are the same frequency as the aleko opener I have but they could not be paired.”

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“We had to reorder a new board for the new systems and had to pay for it. Sent the old one back never got refunded for it? Plus they can't handle the weight they say they can. I spent over 700 for juck in my yard. Would never recommend them or the support that was given.”

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“Awesome product. Would definitely purchase another in a heart beat. Excellent craftsmanship.”

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“Your shipping department messed up and cost you and I money. Your technical department gave me bad information which has caused more problems that customer service are not addressing. Irina Moroshan lies and avoids giving answers. Being trying to resolve these issues since November and it is still unresolved. ..... and you want to know what went wrong??????? I challenge you to have a senior manager call me at +52-442-425-3305. Or have him/her personally send me a signed email instead of all the anonymouse email that I have received in the past. Or better still, have someone from VBN Sales like Aleksy or Aundrey call me.”

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“Alejandro customer service said gate delivered. It was not! Customer service told me to call carrier. I did. After a long time on the phone I found the gate. It will be delivered tomorrow.”

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“Warranty replacements have been great and their support for a DIY installer is fantastic.”

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“Tech support is excellent. Detailed instructions and simple solution. Good follow up. Thanks Sergei!”

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“"I have a smaller Colorado Spruce growing in my backyard, each year I decorate it for Christmas. The solar light were perfect for this. There was only one day that the lights failed to come on, and it was extremely cloudy all day. Great product. I may have to buy more as the tree grows..."”

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“Fast shipping and quality product.”

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“Ordered two gate remotes, however they were not the same as the one I currently have but they still work.”

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“They were exactly what I expected from the description.”

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“Please cancel the next shipment. I cant afford 79.95 a month. Senior citizen on fixed income.”

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“Item was packaged well, has worked perfectly so far, shipping was a little slow.”

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“The gate openers works very good but electronic board should be upgraded so they can be synchronize with other electronics IPhone, vehicles.”

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“I was really happy with the chicken coop I bought at a really nice price. The only thing was the rude fork lift driver at the Kent location. But other than that nothing wrong with the product. Works great for my chickens!”

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“Disappointed that I had to replace the circuit board approximately 6 months after putting the gate opener in service.”

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“They had multiple product options for what I was looking for at a great price. Customer service was helpful and professional. I look forward to purchasing from them again.”

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“Difficult to install the garage opener”

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ALEKO is rated 3.9 based on 3,324 reviews