ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 16th December 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they sun faded within a month- one year later, they look really bad”

Helpful Report

Hello, We apologize for the issue, please contact us at sales@alekoproduts.com with your order number and we can process a warranty replacement for the fabric. Thank you MC

“Customer service response was terrible. Didn't get a response when attempted to contact online. Was hard to get through by phone”

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“22ft gate works awesome even after 2 years of use.”

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“Amazing company, they provided us with exactly what we needed and could not be happier with the quality and fast delivery of it. We will definitely purchase again from Aleko.”

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“This is a great product, east to install. I did it myself with no issues.”

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“The double gate was not what I ordered but it filled the need and I think I like it better than I would have liked the single gate. It added a lot of class to my home and it went up fairly easy. I would recommend another person to help. The adjustments to level the fence were easy and it balanced out with just the turn of the bolts. It is very strong and I have no worries that it will last probably longer than I live. Very nice and very stately.”

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“Need to b c the inf of the trucking number shipping with the mail order!”

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“A good, comfortable, reliable product. Some issues: After a few months, one caster fell off. The plastic holder for the caster gave up. I fixed the thing with wire and it seems to hold on so far. The paint on the side of the arm rests [silver paint] gave up too, after a few months also. Otherwise, a very sturdy and comfortable chair. Considering the price, a good product.”

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“Awesome products at great price. Bought 12' driveway gate and pedestrian gates. Both were easy to install, work great and look fantastic. Glad to have found Aleko products”

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“Works Great, Prompt delivery, Great customer service”

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“Price was increased twice by hundreds of dollars after item was purchased. Apparently shipping cost was more then expected.”

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“I want to representarmte i Dominican Republick”

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“Item shipped promptly. Easy to set up and works great!”

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“Fast shipping Courtious customer service”

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“Re the Mole Trap - Excellent product easy to use - copied from a Britain Manufacturer but was a lot less expensive (Shipping Cost) $30.00 verses $5.00”

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“It did the job.”

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“every time i look at my house from the front yard and see my two 8' aleko window awnings, i'm happy. they are stylish, durable and affordable.”