ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 16th December 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Something in the shipping process went wrong... The shippers could never get both pieces of my shipment together at any one time for about two weeks. Something about the part(s) were lost somewhere in the shipper's warehouse. So I canceled the order before it EVER made it to my house, but it still took almost a month to get my refund back.. smh... just poor.”

Helpful Report

“Did not have a good product for a gate opener.... purchased for my mother, worked fine for a few months, but then started having electrical problems, changed out computer board inside once...worked again for a short while, the some other electrical problems....mother can not fix recurring problems....went with a new company for another unit, install and local customer service for any maintenance issues”

Helpful Report

“Sander wasn't so comfortable and easy to use. I did have problems to handle and it was a poor suction, all dust was trapped mostly in to sander not in vacuum. When I finish sanding all dust from sander falls on floor. On high speed It was very hard to breathe from dust. I wouldn't recommend this sander to anyone. Maybe there's better models and easier to handle.”

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“I have been using this motor for more than an year and no problems”

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“Product works great, just really really hard to put together”

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“Very fast shipping.The product looks good quality and nice color.I am very satisfied.”

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“I really like your products... u even have solar products!!!”

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“Adequate quality and good price”

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“One of the remote is non functional and doesn't interact with the system at all”

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“Products works great!!”

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“Received first and second wind generator structurally damaged. I asked that c8are be taken by improving the packaging of the second wind generator. This did not happen. When i reported the damaged second unit upon receiving it i was told there were no more for up to 4 months.”

Helpful Report

“Great customer service”

Helpful Report

“I ordered to exit wand for my gate. It worked for several weeks, then it broke. I contacted company many times to replace it; but never received it. I was too tired to keep trying to contact them; so I was just gave up. I guess it will be your luck.”

Helpful Report

“Relatively easy to install. Overall, operates great. Had the gate opener for about 1 1/2 years. Occasionally, the gate motor will stop in mid-stream for no apparent reason (no obstructions). Another push of the open or close button, however, will usually fix it.”

Helpful Report

“The Kennel is great but your shipping team really needs to step up and pack the kennels better. When we received our kennel the box was destroyed & all the hardware was missing. Yes maybe Fedex was hard on it but this is a heavy item and in a flimsy box, no protection & just held by packing tape.”

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“Great inflatable boat for the money”

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“I love the 7ft palm tree I purchased from you, but wish you would get more of them in stock. It's been out of order since the middle of 2016.”

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“The gates purchased from Aleko are good quality, competitively priced and look amazing. Customer support and communication is great too.”

Helpful Report

“HI, it took more than expected for product to arrive,,, WHen I had installation guys to install the awning,, it was clear that second box was lost,,,When I contacted Aleko the color that was originally ordered was out of stock,, I was shipped another color,, The product and material actually of lower than expected quality,, Once the awning was installed,, materal already had 2 holes in it. The awning itself doesn't close evenly in each side,,, Programable motor is loud and problematic to program as well”

Helpful Report

“The piece I order buckled after second snow fall.”

Helpful Report

ALEKO is rated 3.9 based on 3,324 reviews