ALEKO Reviews

3.9 Rating 3,328 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the 7ft palm tree I purchased from you, but wish you would get more of them in stock. It's been out of order since the middle of 2016.”

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“The gates purchased from Aleko are good quality, competitively priced and look amazing. Customer support and communication is great too.”

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“HI, it took more than expected for product to arrive,,, WHen I had installation guys to install the awning,, it was clear that second box was lost,,,When I contacted Aleko the color that was originally ordered was out of stock,, I was shipped another color,, The product and material actually of lower than expected quality,, Once the awning was installed,, materal already had 2 holes in it. The awning itself doesn't close evenly in each side,,, Programable motor is loud and problematic to program as well”

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“The piece I order buckled after second snow fall.”

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“The New Driveway from Aleko is the talk of my street! Super stylish and inexpensive for the high-quality gate that it is. It was easy to install and works great!”

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“I have 2 actuators. One died, so I bought another one. Sure enough as soon as I bought the new one, the old one started working randomly. They are very unreliable, sometimes they work, sometimes they don't. It's frustrating having to send something back, only to possibly need it again in 2 months.”

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“I have no clue what I bought. This message should of said what my purchase was.”

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“SlidinhGate opener and exit wand .. junk!!!!”

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“The awning was a piece of garbage. Customer service was horrible. Getting a refund took forever and they charged us to shit the product back. Would never buy from them again.”

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“The gate motor has worked very well.”

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“I have not been able to get my gate working. I have called many times and been hung up on, transferred and put on hold. Not happy all I want is to get my gate working not the run around.”

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“Worked for ine month a then every eent bad”

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“Love the structure of this pergola very sturdy but very unsatisfied with the colour of the canopy. It said white and arrived off white and yellowish.”

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“advertised in canadian funds , billed in usd , advertised free shipping wanted to charge 30.00 for shipping.”

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“"\"\\\"The order was delayed and only came in bits with two or three days between each part arriving. Within one week of use the gate open\\\\\\\/close arm failed. After repeatedly trying to talk to someone about claiming a replacement I gave up and bought another make of gate open\\\\\\\/closer\\\"\""”

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“Product works great. Some things seemed a little vague in the directions so was a little hard to install. The remotes don't have the distance I was expecting. I think the exit wand or other options should be included in the purchase not an extra as I now have to order that seperate”

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“Had no problems assembling and installing,just have to watch that black ring by motor operates limit switches,so when motor is not in tube the limitswitches do not work”

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“Purchased a dual gate opener .solar panel was busted, never got a new one , had to purchase another , had it professionally installed, ran approximately 3 weeks , tryed contacing customer service , which was a absolute joke, a bunch of kids thats couldnt tell u what day it was, and technical support was even worst, finally after a month , we gave up, and purchased a lift master, and havent had one issue in a year, so im 1500.00 out on your worthless system i ended up throwing away, me and our installer wouldnt recommend anything you sell ,”

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“Very good. Everybody likes, how it looks”

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“The Canadian site says free shipping on everything. After my purchase I was contacted and told it would be an additional $25 for shipping. A agreed because I couldn't get it elsewhere. I was charged $25 in US funds. I complained twice and the company doesn't care. I won't buy from them again, and hope others see that they have false advertising.”

Helpful Report

Hello, Thank you for your feedback. We are really sorry for the inconvenience you had with your transaction. Please let us know how we can resolve this issue and turn your experience into a positive one . Email us at sales@alekoproducts.com for this issue to be resolved. Thank you

ALEKO is rated 3.9 based on 3,328 reviews