ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 16th December 2025

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is great for the $$. Range on the remotes could be better.”

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“It has been working very well without any issue since the installation.”

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“Love the shade. Staff helpful but long wait for answer”

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“Very little to no support no return calls when you leave a message”

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“Simple to use and to operate”

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“Ordered a double driveway gate and it is absolutely beautiful. Much more substantial than I imagined. I would have given 5 stars but there was a delivery snafu with Redway Trucking. True the problem wasn't with Aleko with the exception that they chose the shipper. I'd purchase from Aleko again and again. Highly recommended.”

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“I am please with the quality and price However, I am looking for one that is portable. Can be charged and use without outlet”

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“Have had the gate installed for just over a year now. Looks great and have had no issues. Great gate for the price.”

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“Competitive price. Fast shipping.”

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“I would like a refund of this idem pronto like! Infact i would love to speak with someone from this company! So please email me back!!!”

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“Fast ship, well made. Gotten tons of compliments. LOVE, LOVE, LOVE my gates!”

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“not happy”

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“bien ok me acomodaro con los operadores de puerta”

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“Fit perfectly with my existing door, installation was easy, and it works great!”

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“I had one of your products installed in my home...it was model 1500 that went bad..this will be the 2nd time this happens...i would like to know if there's a way to solve this product for me...please get back to me @ 562 215 1663 asap. Thank you for your time...”

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“Good Product, very fast Shiping to Germany It Works very well.”

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“Bought Gate opener in one week went bad”

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Hello Danny, Thank you for your feedback. We are really sorry for the inconvenience you had with your transaction. Please let us know how we can resolve this issue and turn your experience into a positive one . If replacement is needed, you can send request to sales@alekoproducts.com Thank you

“Customer service / support was very good! Thank you. However, I am questioning the quality of the gate opener as this is the second time replacing the limiter switch.”

Helpful Report

“I have waited on hold and not gotten support needed. I left voicemails and did not get return calls.”

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Hello Kevin Thank you so much for your feedback We are really sorry for this inconvenience Please provide us with your phone number at sales@alekoproducts.com or call 253-246-8222 so that we can get this resolved Thank you much !

“You can NOT charge a person's credit card BEFORE they get the product or you ship the product.”

Helpful Report

Hello, Thank you for your feedback. Please let us know how we can turn your negative experience into a positive. Awaiting for your reply

ALEKO is rated 3.9 based on 3,324 reviews