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ALEKO Reviews

3.9 Rating 3,349 Reviews
70 %
of reviewers recommend ALEKO
3.9
Based on 3,349 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
Read ALEKO Reviews

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th September 2026
Dennis Henderson
ALEKO 5 star review on 5th September 2026
Dennis Henderson
ALEKO 5 star review on 17th August 2026
William Vaughn
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
ALEKO 5 star review on 4th June 2026
Patrick Day
200
Anonymous
Anonymous  // 01/01/2019
“Good Product, very fast Shiping to Germany It Works very well.”
Helpful Report
“Bought Gate opener in one week went bad”
Helpful Report
Hello Danny, Thank you for your feedback. We are really sorry for the inconvenience you had with your transaction. Please let us know how we can resolve this issue and turn your experience into a positive one . If replacement is needed, you can send request to sales@alekoproducts.com Thank you
“Customer service / support was very good! Thank you. However, I am questioning the quality of the gate opener as this is the second time replacing the limiter switch.”
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“I have waited on hold and not gotten support needed. I left voicemails and did not get return calls.”
Helpful Report
Hello Kevin Thank you so much for your feedback We are really sorry for this inconvenience Please provide us with your phone number at sales@alekoproducts.com or call 253-246-8222 so that we can get this resolved Thank you much !
“You can NOT charge a person's credit card BEFORE they get the product or you ship the product.”
Helpful Report
Hello, Thank you for your feedback. Please let us know how we can turn your negative experience into a positive. Awaiting for your reply
“Was missing mounting brackets, said brackets was shipped but still have not received it. Ask for return but will have to pay for shipping.”
Helpful Report
Hello, Thank you for your feedback. We are really sorry for the inconvenience you had with your transaction. Please let us know how we can resolve this issue and turn your experience into a positive one . We want to make sure we can get this issues resolved. Please email us with your order details and description of the issue so that we can actually get this resolved. We can definitely send you the needed parts so that you can install your awnings. Thank you
“Communication was terrible. They failed to provide prompt service or any service. They failed to return calls. We finally had to purchase a replacement part from them on our own and pay for it ourselves. It's been 1 year, and to date we have not been reimbursed or contacted. I would not recommend this product or this company. Terry C. Illinois”
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“Excellent!!!”
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“The color of awnings desapered in about 10 months”
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“the gate is nice, BUT when I called customer service with an issue about the hinge the guy really could give a shit less. And I still have not seen the plastic fill buttons for the holes in the posts.”
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“Aleko had provided me with affordable products and awesome solutions!”
Helpful Report
“Piping for canopy was a different diameter than that provided for the awning skirt. The smaller size does not work. There was not enough of the larger size to use on both. Both skirt and awning are severely faded after approximately 30 days.”
Helpful Report
“Product didn't work. Replacement PCB was quoted at 6 month lead time. Not even sure if PCB was the issue as manuals were in Chinese and different in the box than what was online/tech support. General lack of response, transparency, and customer service. Resulted in many hours of installation, troubleshooting, only to return the product and pay $50+ for shipping costs. What a waste of time and money.”
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“I bought this product as my former Aleko was destroyed by wind...these are made in China and they are not strong enough to deal with much wind”
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“I was happy to be able to contact Aleko directly and purchase parts to repair/replace for my gate opener. I wished the gate opening mechanism was just a bit more durable. But, happy overall.”
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“I ordered a replacement control board for my 5 year old gate opener. Worked great. Fast shipping. Great customer service. Second opener I have owned and will have another in the future. Thanks.”
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“I tried ordering a bed you had through amazon they cancelled the order because they had none left in stock. You still do not have the bed I want in stock. I have been waiting and waiting and waiting for it. It is the leopard heated pet bed for around $27.00. Why put it on amazon and not have any to ship out??”
Helpful Report
Hello, Thank you for your feedback. We are really sorry for the inconvenience you had with your transaction. Please let us know how we can resolve this issue and turn your experience into a positive one . We want to make sure we can get this issues resolved. Please email us with your order details and description of the issue so that we can actually get this resolved. I will check the inventory and double check for this specific product Thank you
“I purchased a really nice awning for an exterior doorway to match my shutters. It was a perfect burgundy match. After only several months, the fabric began to fade and is now a light pink. I brought it to your attention and you were kind enough to send a replacement. Problem is, of course, the same. The fabric doesn't last and it looks terrible. I was going to purchase a matching awning for our deck sliding door but not if it's going to fade like this. Sorry. Not happy.”
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“great product.. great price”
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“Perfect privacy screen for my fence it looked so good my neighbour ordered two of them.”
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ALEKO is rated 3.9 based on 3,349 reviews