ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,323 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

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“There are several homeowners in our community who have bought your outdoor window awnings. Some green, some burgundy, some blue. They have added a quaint dimension to our townhouses and made them look cozy. Besides that, they have added much needed shade to our windows during the heat of the day. Thank you for your window awnings.”

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“THEY WORK GREAT!”

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“The box was delivered with a huge hole in one end. All of the hardware, including brackets, was missing. When I called to get the hardware sent, I was told the hardware couldn’t be expedited without a cost to us. Now, we are delayed at least another week before being able to mount our awning.”

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“Stopped working. No refund YET........”

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Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“I buyed a iron gate and looks great on my new property, the price was amazing, same gate in other web sites are much more expensive.”

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“The replacement fabric awning was satisfactory in quality but was not what was presented. The dimensions were 4” short of what was presented when ordered.”

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“On February 23, 2018 I ordered a product and two days later they tell me that it is not available and they do not know how long it will take to send me the product”

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Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“Bars are bent out of shape, directions are not clear. Food and water dish both broken. Box was torn on arrival. Too hard to reach the bottom of the cage because both doors are on top. All in all not a great product”

Helpful Report

Hello, We do appreciate your feedback towards this issue. Please if you could let us know if there is anything we can do to better this experience with you. Thank you, Aleko Customer Service

“I have ordered many of the kennels to make all sorts of fenced areas. The panels are very versatile and easy to set up.”

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“I have not had my sliding gate installed yet. Seems on Kauai it is hard to find someone to install other than Liftmaster”

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“The swing gate opening works well. Customer support was outstanding.”

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“Verry good”

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“Very Happy with the shipping and the quality”

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“Very good trap,great price”

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“It was very easy to place an order. I liked the way the website was very user friendly. The order arrived in a timely manner. There was no issues with the products. The price I thought was also very good.”

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“great service..fast and cordial..”

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“Fast and cordial service”

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“I have not got the item yet is been 2 weeks and after number of calles I make to costumer service no item no refund noting yet”

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“I have ordered two gate openers, two key pads and one exit wand. Each time, the manuals are poorly written, the first opener had to be replaced due to bad transmission and the bluetooth keypad would not work beyond about 10 feet. Technical support has given me bad information and led to incorrect purchases on several calls. I will try one last time.”

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“I ordered gates. The price was great, quality was good, and they arrived fast. Couldn’t ask for more”

Helpful Report

ALEKO is rated 3.9 based on 3,323 reviews