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ALEKO Reviews

3.9 Rating 3,348 Reviews
70 %
of reviewers recommend ALEKO
3.9
Based on 3,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
Read ALEKO Reviews

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

ALEKO 5 star review on 29th September 2026
Anonymous
ALEKO 5 star review on 5th September 2026
Dennis Henderson
ALEKO 5 star review on 5th September 2026
Dennis Henderson
ALEKO 5 star review on 17th August 2026
William Vaughn
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
ALEKO 5 star review on 17th July 2026
BRIAN YOUNG
201
Anonymous
Anonymous  // 01/01/2019
“ALEKO IS AMAZING! I loved the product I received and my gate looks amazing! Vita and Tatiana were so great to work with and I really enjoyed doing business with them. would recommend to anyone.”
Helpful Report
Hello Tanya, Thank you so much for the feedback. I'm glad you love the gate. Vita and Tatiana are great to work with. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Vita and Tatiana were amazing reps to work with! I resolved my warranty case on my gate within days and the resolution was more than satisfying. The gate is amazing and the customer service was incredible. 10/10 would recommend.”
Helpful Report
Hello Jessica, Wow 10/10 thank you so much for positive feedback. I'm glad we were able to resolve the warranty case for your gate. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“This company definitely deserves my five star review. The shipping with LTL freight was really easy and customer service was incredible. I absolutely love my gate and highly recommend it to my neighbors.”
Helpful Report
Hello Lina, Thank you for the positive feedback. So, awesome our LTL freight team was a great experience for you to work with. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Exceptional customer service by Tech Support agents. Great talking to people who actually know what they are talking about. I’ve recommended Aleko to my friends and family for their home improvement needs.”
Helpful Report
Hello Richard, Thank you for the feedback. Also, we thank you so much for the recommendations. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“I bought a boat from Aleko ive had it for a few months now and I really love it! Very sturdy design and construction, would definitely recommend this boat to any of my friends.”
Helpful Report
Hello Howard, Thank you for the feedback. I'm glad you love the boat. Please continue recommending to friends. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Customer service is obviously their strategy and it shows. I have referred others already.”
Helpful Report
Hello Mike, Thank you for the positive feedback. We appreciate the referral, also make sure you come back and do more shopping with us too. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Aleko has been very helpful with my awning installation. I was confused about the limit switches but they walked me through. Overall very satisfied with their customer service.”
Helpful Report
Hello Nick, Thank you for the positive feed back. I'm glad we were able to help walk you through the installation. I'm sure the awning looks great. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“I called Technical support and was surprised how fast and amazing they resolved my issues with my gate opener AC1400. Also, great prices on accessories for the gate opener.”
Helpful Report
Hello Garry, Thank you so much for the feedback. That's awesome that our technical support team was able to to assist with your gate opener and resolve the issue. Its important we provide excellent service to our customers. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Although many consumers write many more unsatisfactory reviews than positive ones, I am very happy to send a glowing review! I had difficulty with the hot tub I purchased; due to Covid, response time was a bit slow at the start, but then the technician specialist RUDOLPH S. came to my rescue and resolved the issue to my COMPLETE satisfaction. He took the time to fully understand my problem and provided me with regular updates on his actions. So many times these days, service personnel tend to do the bare minimum in aiding customers. Rudolph S. was the exact opposite. I enjoyed communications with him and am extremely happy with the result. Problem solved with a smile. Thank you .”
Helpful Report
Hello Spencer, Thank you so much for the positive feedback. I'm so glad Rudolph was able to assist with your hot tub and resolve the issue for you. We want to keep our customers smiling. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323
“Product was very good quality, I was helped with all my needs. Highly recommend!”
Helpful Report
“Bought some battery powered LED lites, perfect for the garage.”
Helpful Report
“I was able to get the help I needed from Rudy, he was outstanding!”
Helpful Report
“Purchased a beautiful 12x10 Motorized Awning. Looked great when mounted, although it did take a little bit of installation know how to install. The technical support agents walked me thru the parts of the manual I didn't understand and I was able to have it up in about 3 hours. Overall impressed with the support and product.”
Helpful Report
Hello Mike, Thank you for the positive feedback. I'm glad our technical support team was able to assist with your questions. If you have anymore questions or concerns please dont hesitate to reach out. 833.926.2323. We appreciate your business.
“Received Item faster than expected, Great Quality and Great prices. Highly Recommend!”
Helpful Report
Thank you so much for the positive feedback.
“I was unable to ad an edit to my original review so I am writing this one as an update.. I did receive a call back and the manager I spoke with was very helpful. This company certainly does want their customers to be happy with their purchase. We sorted out the problem and how to fix it.. A refund was received to cover the problem created. With this kind of customer service I would encourage you to support this company.. Now a very happy customer”
Helpful Report
Hello Jim, Thank you so much for the revised review. I'm so happy we were able to find a resolution that worked for you. We really want our customers to be happy with our service , and continue shopping with us. If you have anymore questions or concerns please dont hesitate to reach out 833.926.2323.
“The Representatives were very helpful with everything I needed, They didn't have the product I initially needed but the Sales Representatives helped me and showed me something even better. Very good customer service, highly recommend!”
Helpful Report
Hello, Thank you so much for the positive feedback. I'm glad we were able to find you something better. Making sure customers are happy with our product is goal. If you ever have any questions or concerns please dont hesitate to reach out 833.926.2323.
“Hi Aleko, I just wanted to thank you for all the help you've given me. You have been so kind and patient with me, and I really appreciate it. I don't know if you remember, but the reason I came in was to buy an awning. And I couldn't be happier with it! It's perfect for my store front, and it's held up great in the rain! The entire staff has been really helpful. It's rare that you find such great customer service like this these days. I wanted to thank everyone there for giving me such a great experience, and letting me know about your affordable prices too! You can't find anything like this anywhere”
Helpful Report
“Subject: Review Hi {recipient name}, I just wanted to thank you for all the help you've given me. You have been so kind and patient with me, and I really appreciate it. I don't know if you remember, but the reason I came in was to buy an awning. And I couldn't be happier with it! It's perfect for my store front, and it's held up great in the rain! The entire staff has been really helpful. It's rare that you find such great customer service like this these days. I wanted to thank everyone there for giving me such a great experience, and letting me know about your affordable prices too! You can't find anything like this anywhere”
Helpful Report
Hello Amara, Thank you so much for the positive feedback! I'm happy to hear everything worked out for your store front. Please come back and shop with us soon. If you ever have any questions or concerns please dont hesitate to reach out 833.926.2323.
“I absolutely love the company and all the work they do to make the customers happy. Bought many items and plan to continue in the future. Very good quality for the price. Am waiting for my sauna that I ordered and am very excited to get it and set it up.”
Helpful Report
Hello Tony, Thank you so much for the positive feedback. Glad you're enjoying our products. Please upload pictures of your sauna once you have it up. If you ever have any questions or concerns please dont hesitate to reach out. 833.926.2323
“Replaced the Dometic awning fabric on my 5th wheel and although they claim they are a direct replacement it is not.. After I installed it when I rolled thew awning back up to the trailer I could not release the latch to roll it back out. Contacted support and they could only tell me that all the fabric is made like this and were no help at all in finding a fix.. I finally paid a tech to come out and he stated the material was not made correctly for the application but he did modify the roller to fix the issue.. Called Aleko today and apparently there were no customer service managers or supervisors available to take my call.. We'll see if I ever hear from them again..”
Helpful Report
Hello Jim, Thank you so much for the feedback. First I would like to apologize that we didn't have a customer service manager available for you to speak with at that moment. One did reach back out to you and we will also follow up again today. I'm so sorry there was an issue with your fabric not being correct. We will definitely look into this matter to ensure this is not a continued issue in the future. If you have anymore questions or concerns please dont hesitate to reach back out.
ALEKO is rated 3.9 based on 3,348 reviews