ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“what I ordered was never shipped and dozens of phone calls you never called back had to file with credit card company for a refund on items that I still have to by somewhere other than aleco you held up my project waiting for parts that you had no intention of sending will never order from you again you lost a lot sales I had only ordered about half of what I was going to”

Helpful Report

“I purchased an electric gate opener from ALEKO, which was delivered in a very timely manner. Additional chains arrived in good order as well. The control panel failed due to a manufactures flaw in the cover and burned out. ALEKO responded very well and send a new control panel promptly. I am very satisfied with how friendly and professional the customer service is. Will purchase again!”

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“Thanks for the great product!”

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“I misplaced the instructions went online to the Aleko products website and was immediately helped by an online assistant who promptly emailed fresh instructions to my email address. Thank you!!!”

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“Great customer service to match the great prices. Thank you!”

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“Great value for the coop”

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“Make me want to die hate all your products makes me have diarea and stay sick using it”

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“hi1234567890”

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“Yes great service”

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“Buen precio..Facil de instalar..lo unico negativo es la tela que con el sol y la lluvia desmerece de color prontamente.He pensado comprar otra y pintarla con spray impermeable 3M a ver si me dura mas tiempo el color...Gracias.”

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“I'm really pleased with my ALEKO gate controller, and it's good to know that they're here to support it with more remotes, accessories and parts in the future. In any forum, ALEKO is a 5-Star seller in my book!”

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“The solar products don't work and there was zero interest to help address the problem from the company. I would definitely look somewhere else for solar gate system.”

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“You never ever sent the parts that we needed to put our awning up!!! Two years later you wonder how your service is? Well you suck!!!!”

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“Very affordable and awesome customer service”

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“Excellent delivery time and good products. Bought many items from Aleks. Thanks for having a reliable business.”

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“Providing quality Products”

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“Good customer service”

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“Greetings Incredible deals and friendly service at the desk, great recommend.”

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“Offering products to facilitate my projects, especially a good price and an excellent guarantee.”

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“Great quality, my Aleko swing gate operator is dependable. Works through all kinds of weather and conditions.”

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ALEKO is rated 3.9 based on 3,324 reviews