ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,324 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,324 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 8th December 2025

187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent wrong gate then we had to pay to get it picked up after over 30 days”

Helpful Report

“Shaft Wobbles more than a Quarter inch off center . + or - 0.010 inches would be Acceptable , anything more that 0.010 inches is BAD Workmanship . The blades do not fit in all the holes , had to file out two lower holes & three upper holes to make the blades fit . The Upper flange center hole was 0.003 inches to small to fit on the shaft . The plates on the Pedestal are not welded square & one is bent . This WGV45W/12V looks like a $20.00 cheap made in China piece of Junk . But it does work , & looks like crap , not straight & wobbles in the wind .”

Helpful Report

“I was given bad information about your sliding gate opener by the technical assistance team and when it became evident that there was no easy solution to the problem that the misinformation created, the managers (Tetyana & Sam) refused to answer my Emails or give me any further assistance. They abandoned me to solve the problem on my own. I would definitely not do business with Aleko again nor would I recommend them to anyone else.”

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“Easy to use, very reliable tools, great service staff”

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“The price and store close to my house.”

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“Yeah, thanks”

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“I bought a gate closing system that has not worked too bad control board second control board I had to call twice just to get it to be shipped back. Purchased second complete tool gate system just to try to make gate openers work I received used gate openers not in working order one of them broken. After two months I still have yet to get the gate opener to work.”

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“Great price”

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“The gate operator works GREAT”

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“the instructions and construction were excellent”

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“It sucked!”

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“Great customer service”

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“Great customer service, and had what I wanted in stock”

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“Fast delivery, exactly as advertized”

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“I bought a 12' Madrid sliding driveway gate. The quality is exceptional. It was a little difficult to do for a first time buyer. However, it is so great that I am going to buy another one.”

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“Great quality and price, IRina very helpful and polite. I would recommend this product and ALEKO products”

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“Excellent quality and price for this product, staff members at the Kent location was very friendly and helpful especially irina”

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“Ina was a very nice receptionist. We liked their products.”

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“I received my order in a timely manner but the pieces that were included were not complete. I've emailed customer service and hope to get the replacement parts asap because I needed the gazebo for this coming weekend- I'm really disappointed that I am not able to install this because of a simple oversight on your part.”

Helpful Report

“I ordered and installed gate unit myself, very easy instructions. Quality product, about a year later I had need for extra openers, ordered and very pleased at ease of adding extras. Highly recommend your products”

Helpful Report

ALEKO is rated 3.9 based on 3,324 reviews