ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,328 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Telephone, Live Chat

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

Write Your review

Tell us how ALEKO made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actuator arm for my swing gate stopped working and thus my gate was non functional. I ordered a replacement and received it in two days. Great service.”

Helpful Report

“I looked you up on the Internet and I was pleased when I see him I called and placed an order for five items. Your company sent three and then two days later send one more item but after all of that you were still short one item. After opening the boxes my 8 x 8 on he was missing the bolts to attach the awning to the trailer so I had to go to Home Depot and get the The bolts and screws that were missing. Then moving onto my 13 x 8 awning after I open the box it was the wrong morning. I ordered a 13 x 8 owning complete motorized and received a 13 x 8 manual. So after a lot of confusion with your sale stuff They finally decided to ship the proper awning and ship the missing replacement fabric for a 15 x 8 Awning . The sad part here is I took three days off to install these two awnings and to replace a 15 x 8 fabric now I’ve wasted my time. You need to check with your quality control he needs to learn to do his job and to check the boxes to make sure the customer is getting what he purchased not what is written on the box he also needs to make sure that he ships all the items That were bought and paid for by the customer. At this time I will not recommend anyone to buy from your company, I have been treated very poorly thank you Ron Koch”

Helpful Report

“Only order a fabric sample. Colors are nice. Hard to say how the material will hold up but for the price, I will give it a shot.”

Helpful Report

Thank you for your feedback! From our experience with customer feedback, we can say that lighter colors hold very well under UV light. We have almost never received complaints about the Sand or Multicolor Green fabrics. Blue holds up pretty well, too. Burgundy will fade the fastest, but at this very moment, we are introducing new fabric that should improve the results.

“My package has been setting in waycross ga witch is 30 miles away . Going on 3 days by the time I get it. Thank God I'm not in a hurry for it being I ordered another package the same day and had it for 2 days now. Thanks for asking”

Helpful Report

“Nice experience”

Helpful Report

“I received my product when they said it would be here”

Helpful Report

“good product as described good customer service”

Helpful Report

“The new carrier for my trip seems perfect.”

Helpful Report

“good product as described good customer service”

Helpful Report

“Roof fit my kennel”

Helpful Report

“Work as it supposed to”

Helpful Report

“Website is very user friendly, purchase and transaction was simple. Item was received in a few days and was packaged well. I will purchase from ALEKO Products again in the future”

Helpful Report

“i ordered fence screening almost 4 months ago ,they told me back ordered 3-4 weeks. i found other people with same situation. contact me if you have had similar problems”

Helpful Report

“No wait time to speak with Customer service and when I emailed the information needed immediate replies.”

Helpful Report

“No hardware with the retractable awning to put the frame together and customer service would not answer the phone. Worst company ever. Total dirt bags.”

Helpful Report

“I ordered blackout curtains and in the photo they were grommet curtains and no where in the description did it state otherwise. I ordered them and when they arrived I was severely disappointed to see they were just plain curtains. I placed my order based on the false advertisement of the photo. I will be attempting to return them. This was my first order from Aleko and probably my last.”

Helpful Report

“That flags do not come out the top it just wedges in the tubes when I received the aerator want to was welded crooked does not work the way YouTube videos show it”

Helpful Report

“Ordered a product and paid for expedited shipping that arrived with bad a motherboard (Gate opener). Had to buy a replacement and then pay for expedited shipping again and then ship the bad product back to them to get the refund on the replacement order. All shipping was on my dime. And they would not tag the replacement product as a warranty replacement so I got stung with Taxes and Duty again. Left messages for managers so we'll see if there is a call back coming as this situation is ongoing. Customer service rep was very nice and service was good other than this issue.”