ALEKO Reviews

Name: ALEKO
Address: 8307 S 192nd St, 8307 S 192nd St, Kent
Rating: 3.86

3.9 Rating 3,322 Reviews

70 %

of reviewers recommend ALEKO

3.9

Based on 3,322 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About ALEKO:

ALEKO Products was established in 2005, as a small family owned business, located in Seattle, Washington. From that time, our store has gradually grown and has now newly expanded to Canada. It is an easy, one stop shop to access all of our unique varieties of products.

Visit Website

Phone:

833-926-2323

Email:

petr.strizheus@aleko.com

Location:

8307 S 192nd St,
8307 S 192nd St
Kent
98032

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ALEKO 5 star review on 5th December 2025

186

Anonymous

Anonymous // 01/01/2019

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“good product as described good customer service”

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“The new carrier for my trip seems perfect.”

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“good product as described good customer service”

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“Roof fit my kennel”

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“Work as it supposed to”

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“Website is very user friendly, purchase and transaction was simple. Item was received in a few days and was packaged well. I will purchase from ALEKO Products again in the future”

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“i ordered fence screening almost 4 months ago ,they told me back ordered 3-4 weeks. i found other people with same situation. contact me if you have had similar problems”

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“No wait time to speak with Customer service and when I emailed the information needed immediate replies.”

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“No hardware with the retractable awning to put the frame together and customer service would not answer the phone. Worst company ever. Total dirt bags.”

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“I ordered blackout curtains and in the photo they were grommet curtains and no where in the description did it state otherwise. I ordered them and when they arrived I was severely disappointed to see they were just plain curtains. I placed my order based on the false advertisement of the photo. I will be attempting to return them. This was my first order from Aleko and probably my last.”

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“That flags do not come out the top it just wedges in the tubes when I received the aerator want to was welded crooked does not work the way YouTube videos show it”

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“Ordered a product and paid for expedited shipping that arrived with bad a motherboard (Gate opener). Had to buy a replacement and then pay for expedited shipping again and then ship the bad product back to them to get the refund on the replacement order. All shipping was on my dime. And they would not tag the replacement product as a warranty replacement so I got stung with Taxes and Duty again. Left messages for managers so we'll see if there is a call back coming as this situation is ongoing. Customer service rep was very nice and service was good other than this issue.”

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“Remotes very easy to program”

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“Liked the gate AR1450, pretty easy installation. Has worked great so far.”

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“Pros: Unit seems sound and sturdy. Packaging was efficient. Most of the instructions were helpful. Cons: I was told the unit was on 4-6 weeks of back order but arrived with a week. Instructions could use some improvement. Example of DIP Switch #4: Left/Right open section. Sentences contradict them selves depending on perspective of the user. Types of acceptable wiring used for accessories was not listed for parts. What is an acceptable 2-core cable. Parts breakdown of the Opener should be included; circuit board, motor, etc...”

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“All products are acceptable.”

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“Did not install my gate yet, but ordering and receiving the merchandise was very smooth. Thank you.”

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“Love the sander”

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“I got the product I ordered!”

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“I cannot wait to try this out at my kids next sporting event! Should keep me dry and warm!”

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ALEKO is rated 3.9 based on 3,322 reviews