Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,427 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 2 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good quality products and quick delivery”

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Posted 7 years ago

“good quality products and quick delivery”

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Posted 7 years ago

“I received my purchased very quick as I was about to travel to outh Africa I was happy how quickly I received them”

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Posted 7 years ago

“Great delivery”

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Posted 7 years ago

“nice goods , very quick delivery”

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Posted 7 years ago

“nice goods , very quick delivery”

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Posted 7 years ago

“Ok pour moi, rien à dire livraison nickel, rarement déçu avec Amazon”

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Posted 7 years ago

“Ok pour moi, rien à dire livraison nickel, rarement déçu avec Amazon”

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Posted 7 years ago

“Great product, fantastic delivery and value for money.”

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Posted 7 years ago

“Great product, fantastic delivery and value for money.”

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Posted 7 years ago

“Product I ordered was good but they still wanted a delivery charge even if I collected it!! Other companies deliver free to a collection point. Normally would rate Amazon with 5 stars but this has reduced to 4 - First black mark to Amazon!”

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Posted 7 years ago

“Easy to use”

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Posted 7 years ago

“Received my new phone charger 3 days early.”

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Posted 7 years ago

“Good quality, arrived on time”

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Posted 7 years ago

“Quero testa mas não sei aonde comprar”

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Posted 7 years ago

“Good received product on time”

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Posted 7 years ago

“Having everything I want in the one place with a consistent delivery system.”

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Posted 7 years ago

“they sell quality products”

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Posted 7 years ago

“Good deals, Prime is an excellent service.”

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Posted 7 years ago

“Great choice and variety, some free delivery and good customer service”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,427 reviews