Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,410 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,410 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice and variety, some free delivery and good customer service”

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Posted 7 years ago

“Simple and easy. No fuss.”

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Posted 7 years ago

“Large selection of items Prime has fast delivery, very convenient”

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Posted 7 years ago

“great tracking on order”

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Posted 7 years ago

“I can find anything over there, and if I'm not satisfied I can always send them back the item and get a refund.”

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Posted 7 years ago

“quicker service and very good response”

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Posted 7 years ago

“I’m at Amazon has almost anything you can think of”

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Posted 7 years ago

“They are very good with their services.”

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Posted 7 years ago

“My orders come quickly and thankfully there's lots of reviews to see what product is best to purchase, they do lots of similar things so it's sometimes hard to see whether something will be worth the price or not.”

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Posted 7 years ago

“Great items at affordable prices”

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Posted 7 years ago

“nice products”

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Posted 7 years ago

“Site web simple. Bons prix. Livraisons tounours respectés”

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Posted 7 years ago

“Qwick delivery.”

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Posted 7 years ago

“well-done shopping”

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Posted 7 years ago

“Amazon deliver on time and your purchase is delivered in an acceptable condition. Dealing with Amazon for many years and it is very unusual, to have the need to complain.”

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Posted 7 years ago

“By delivering the right sizes always good quality”

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Posted 7 years ago

“They have anything you want you name they've got it”

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Posted 7 years ago

“Very good at updating on order progress, usually cheapest prices when i compare, very efficient return service”

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Posted 7 years ago

“Items arrived quickly and they were exactly as described!”

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Posted 7 years ago

“Reasonable prices, fast delivery. Helpful customer service when query was made.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,410 reviews