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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Always efficient Amazon Prine is the best ever!”
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Posted 8 years ago
“good deals good shiping”
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Posted 8 years ago
“Excellent customer service, really helped me when I realised an item would not be delivered on time as I choose the wrong delivery option.”
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Posted 8 years ago
“Great read! Delivery and communication was efficient. 100% would recommend this company”
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Posted 8 years ago
“Absolutely superb! Cannot imagine life without Amazon. So much easier and quicker than wasting time searching other shops.”
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Posted 8 years ago
“Amazon products are delivered quickly and without delay. The quality of the product corresponds to reality and they have the best range of products on the world! Who wouldn't want to choose them?!!!”
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Posted 8 years ago
“By having a wide range of items, which means I can get bargains from their Warehouse deals, etc.. I have got some CDs I like for a negligeable amount. :-)”
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Posted 8 years ago
“Amazon is always my first port of call for anything I'm buying. There's a brilliant selection of goods, lots of competitive prices, including the option for second hand goods, and very quick delivery with again, lots of different options. They also provide excellent customer service and with any issues that I've had with other market sellers, Amazon has stepped in to resolve the issue quickly and efficiently on my behalf.”
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Posted 8 years ago
“Seems like Amazon and Amazon prime are not a good idea anymore as price on both are getting very expensive as compared to other prominent web sellers. what with minimum spends and paying for delivery (as well as monthly cost for Prime) I now shop elsewhere and save money.”
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Posted 8 years ago
“The service was very good and the product arrived when i expected.”
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Posted 8 years ago
“customer services are great”
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Posted 8 years ago
“I like the ease of ordering and suggestions made on 'bundles' that can be provided with the main item; often with a discount. Being mainly loyal to the other main site for many years, the innovative products like Echo have certainly changed my mind! Delivery is also very accurate, and hassle free, which is a major bonus.”
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Posted 8 years ago
“Excellent choice of suppliers.”
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Posted 8 years ago
“Easy and convenient interface, Competitive prices and a good delivery speed.”
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Posted 8 years ago
“Great quality and prices with free shipping”
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Posted 8 years ago
“Competitive pricing expedited shipping and excellent merchants make amazon.co.uk my first choice when buying online.”
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Posted 8 years ago
“Four of my orders made on 11th and 12th Dec (plenty of time, I thought), simply failed to arrive. Being a loyal customer I just assumed they would arrive...finally called them on 24th to be told that they were unfulfilled!! I was immediately offered full refunds but this is not much good on the day before Christmas. 4 presents horribly delayed - embarrassing!”
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Posted 8 years ago
“Offered goods at a good price and supplied on a quick delivery via Prime”
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Posted 8 years ago
“It was very easy to find what I was looking for. Delivered earlier than expected. Very comfy shoes and the size was just right.”
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Posted 8 years ago
“Amazon always delivers on time and without issue. In the unlikey situation where there is a problem - they sort it, without fuss or delay. Always happy to recommend these guys.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews