Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,456 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,456 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a lot of product and very good feedback”

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Posted 7 years ago

“Fast free Prime delivery”

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Posted 7 years ago

“You cannot go wrong with Amazon. Great choice of products to choose from and great delivery.”

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Posted 7 years ago

“It's really easy transaction and I'm very satisfied with customer service”

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Posted 7 years ago

“ALWAYS VERY SMOOTH AND PROFESSIONAL WITH EVERYTHING”

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Posted 7 years ago

“Competitive prices, Prime delivery is excellent and returns if necessary are a breeze.”

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Posted 7 years ago

“Purchased Signature S22003 Travel Steam Iron with Non-Stick Soleplate, 0.1 Litre, 800 W - Good price and quick delivery”

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Posted 7 years ago

“Never had a problem with them, refunds are quick, returns are easy, customer service top notch Highly recommend”

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Posted 7 years ago

“Purchase of a Prime product which clearly was a used faulty item. After I called them they sent me a new item and gave me a month to send the old one back.”

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Posted 7 years ago

“All the items I've bought have been happy with.”

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Posted 7 years ago

“Item in good condition and plenty of choice of model and price”

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Posted 7 years ago

“Outside of the US? Do not rely on Amazon(.com) to support your transaction all the way through to delivery! This 1 star doesn't represent the item in any way, because I didn't receive it! After receiving the delivery slip through the door by Yodel (of all people) stating it had been left in a safe place, but failed to specify where, I went through a two week back and forth with Amazon about where my item was. They couldn't (or wouldn't) provide the details of the delivery or be bothered to investigate Yodel properly to find out where my parcel had gone. In the end they they said would refund me if I provided a crime report, however my report was refused by my local police department due to the item failing to be delivered. My country's laws state that as the item wasn't received it cannot be classed as potentially stolen therefore no crime occurred. But Amazon seems to think they're above such laws and had the audacity to blame me for the failure of delivery, churning the same old statement about their terms and conditions to me over and over again that once an item has been "delivered" it becomes my responsibility. I'm pretty sure the onus is on them to actually use a half decent and competent courier service when handling such expensive goods. First and last item I will attempt to purchase with Amazon.com as a UK buyer, and pretty sure I'll avoid buying such high value items with Amazon in general in future. F**K YOU, Amazon.”

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Posted 7 years ago

“Brilliant service!! All things ordered have been as advertised and arrive on the due date, I have never had to return anything. Thank you!”

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Posted 7 years ago

“Always fast and reliable.”

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Posted 7 years ago

“rapide, efficace, net, précis, sûr”

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Posted 7 years ago

“Excelent Customer service”

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Posted 7 years ago

“purchased nad's hair removel on Saturday. and Amazon had it delivered on sunday? wow excellent service”

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Posted 7 years ago

“They are easy to work with and always on time with shipping. I am very pleased and satisfied.”

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Posted 7 years ago

“Lightening fast delivery and safely packed to ensure contents were protected during transit”

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Posted 7 years ago

“They always deliver and on a day that suits you.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,456 reviews