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Amazon UK Reviews

4.7 Rating 13,456 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,456 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
They always make it so quick and easy to order, I have never had an issue with any of my products and the fact that they have a wide range of products is amazing. I've found books that I couldn't find anywhere else and I've ordered items I needed quickly before a holiday and it arrived super fast. Over all just a pleasant company to deal with.
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Posted 7 years ago
Ordered a Bosch strimmer one day, arrived following morning. excellent service.
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Posted 7 years ago
Very happy with service
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Posted 7 years ago
amazon is awesome, especially prime... two day shipping free on everything! Never shopping at the store again
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Posted 7 years ago
Ordered my mum an echo dot for her birthday. It was delivered in just two days, and the gift wrap choice which I opted for was beautiful- she loved it! Thank you Amazon for being the trusty deliverer of amazing gift ideas and excellent service.
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Posted 7 years ago
They make on line shopping easy and delight I always go to Amazon first before any where else love them
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Posted 7 years ago
I have used Amazon for many purchases, over several years. Their service has always been first class, purchases have always arrived on time and as described. I have found that they consistently offer the best prices on the internet.
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Posted 7 years ago
fast delivery, good return policies, can find so many thing , great site.
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Posted 7 years ago
when i ordered a wax pot from amazon it only took the package 1 week to arrive. Near the usual websites it was a very fast delivery. I am very pleased.
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Posted 7 years ago
Amazon prime, fantastic service, has got me out of a lot of scrapes with late birthday presents, thank you Amazon Prime!
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Posted 7 years ago
My husband didn't get his order.
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Posted 7 years ago
Amazon as always being my go to place when shopping online, very good prices and quality products.
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Posted 7 years ago
I purchased today from Amazon, shipping is set for tomorrow. Fast and safe delivery, as always
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Posted 7 years ago
The whole process on Amazon is very easy to use.
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Posted 7 years ago
Ordered 2 items only one was delivered, contacted amazon and refund for missing items was issued to my account and available to me with in 2hours of contacting Amazon. Very impressed with haste and professionalism of response from Amazon Customer Service Team
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Posted 7 years ago
very good service and i will be happy to do business with them again
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Posted 7 years ago
timely delivery
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Posted 7 years ago
Amazon.co.uk are excellent to deal with. Once you have purchased an item, you receive email confirmation, following on from that, you are keep informed as to when your item will arrive at your home. Everything arrives on time and in most cases, earlier than expected. Their returns policy is very good and efficient also. Thank you for your service.
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Posted 7 years ago
Packages always delivered on time and un damaged.
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Posted 7 years ago
You can get almost anything there. Delivery varies. Thinking of getting Prime
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Posted 7 years ago
Amazon UK is rated 4.7 based on 13,456 reviews