Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Excellent service throughout, communication very good, staff very helpful, up to date of placing your order from start to finish A++++
Helpful Report
Posted 4 years ago
Sometimes the items I purchase are because they are prime, and are showing for next day delivery. Then when I purchase, they are not delivered next day. Otherwise, overall experience is excellent.
Helpful Report
Posted 4 years ago
Building a pc getting every part from amazon. living on Ireland and everything was sent within 3 days very good service
Helpful Report
Posted 4 years ago
Love amazon, fast delivery, great service https://amzn.to/3DXmEl7
Helpful Report
Posted 4 years ago
The easiest way to shop! Always able to find exactly what I'm looking for. Not always at the cheapest price but often with free postage or recommended cheaper products. Returning items is made easy. Customer service colleagues are excellent and do whatever they can, within reason, to resolve any issues. Amazon have got it right! Lots of other online sellers could learn a lot from their approach.
Helpful Report
Posted 4 years ago
Always deliver on time . Prime membership works like magic Thanks Amazon
Helpful Report
Posted 4 years ago
I have recently had my amazon gift card stolen by hackers from my amazon account. Amazon did not even alert me to a problem with a new card on my account being used. I have used amazon for years and will never use them again when they have such disregard for their customers account safety.
Helpful Report
Posted 4 years ago
I use amazon everyday for orders business items large and small and they have never let me down with Prime i also use it to listen to great music and stations
Helpful Report
Posted 4 years ago
Great service delivery and competitive prices
Helpful Report
Posted 4 years ago
Was very good Tesco give me the good price insurance
Helpful Report
Posted 4 years ago
Brilliant service excellent app good deals
Helpful Report
Posted 4 years ago
Good company lots of products and competitive prices Fast delivery
Helpful Report
Posted 4 years ago
Best service with fast delivery to home and excellent customer service
Helpful Report
Posted 4 years ago
Always consistently good. Totally trustworthy
Helpful Report
Posted 4 years ago
Good value for money and great customer service!
Helpful Report
Posted 4 years ago
ABSOLUTELY GREAT THEY ARE A TEAM THAT I WOULD PICK ANY TIME I SALUTE YOU ALL
Helpful Report
Posted 4 years ago
Every time they deliver, mostly in under 24 hrs it's not worth going to the shops
Helpful Report
Posted 4 years ago
Fast prompt delivery of goods.
Helpful Report
Posted 4 years ago
Amazon always has what I'm looking forward. It's easy to navigate around the website. They're always prompt on resolving any issues and answering any questions.
Helpful Report
Posted 4 years ago
Excellent to deal with no problem with returns, and excellent delivery service always found drivers very helpful.
Helpful Report
Posted 4 years ago
Amazon UK is rated 4.7 based on 13,471 reviews