Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good selection of items to choose from,always alternatives with super fast delivery.”

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Posted 4 years ago

“Quick service and very efficient, however drivers seem to be overwhelmed by the volume of deliveries with not a lot of time to deliver and not paid a fair wage. This being quite obvious shows there are issues with communication and understanding from higher up in the company.”

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Posted 4 years ago

“So easy to use this site, no hassle returns & refunds. Do most of my shopping on here.”

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Posted 4 years ago

“Every thing I have ordered as arrived before or on time.I am pleased to use Amazon at all times.”

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Posted 4 years ago

“Parcel comes on time always”

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Posted 4 years ago

“Never had any issues with purchasing or returns”

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Posted 4 years ago

“customer service excellent everyone is so polite. This is my main shopping point now.”

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Posted 4 years ago

“I use amazon fire stick and had problems a short while ago. I managed to get on to their customer service and the problem was resolved in ultra quick time. Really good service”

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Posted 4 years ago

“Amazon your customer service sucks! I had issues with Amazon deliveries before but now its just a joke. You wait for a delivery and out of nowhere the delivery date changes and sometimes you don't know when you going to get it or if you will get it at all (this happened as well) The people employed must be retarded or not understanding english. You ask one question and they copy an paste the same things over again. Names like Sirajudin, Akshakumar, Midhur, Monam, Sameer, Nitika...those are people typing to you in Scotland. Not even one english/scottish name. As a prime customer I am not getting my deliveries on time as promised by Amazon and I am not being treated as a valuable customer either Those people don't care what you are saying. If at all understand what you are saying. They copy and paste exactly same nonsense to you over and over again. Then, if you pressurise them they suggenly having technical issues and hung up on you. Today I went through 8 of those "geniuses"for one issue as again I ve had delivery issues. Amazon never noticed not having product in a warehouse which was for next day delivery. So the next day (delivery dayt) they just change the date again for following day they tried to lie to me that's when it was estimated. Amazon you are destroying your reputation with cheap lying staff. Your customer service will sink your business. This bacame beyond scandalous”

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Posted 4 years ago

“Extremely desorganised and employees left to badly treat customers without reprimand. Personally I encounter so many problems, products tracking telling me the items where on their way though the support told me the products shown in stock were no longer available. No I am done with them! They are same as ebay used to be, totally unreliable with a big attitude problem. I will go further and say that those company treating consumers so badly should be fined.”

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Posted 4 years ago

“Everything from searching for products, ordering and delivery service is outstanding. Never had any bad experience so far.”

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Posted 4 years ago

“Easy to understand fast and efficient wide range of profits and hassle free delivery and returns”

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Posted 4 years ago

“really good selection of products with manny really good prices”

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Posted 4 years ago

“They deliver so quickly”

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Posted 4 years ago

“Extremely good service for delivery, customer service and queries etc”

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Posted 4 years ago

“Brilliant service & quick delivery thanks”

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Posted 4 years ago

“Really good delivery times and handle any issues quickly”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Been a customer for many years and cannot fault the service.”

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Posted 4 years ago

“Keep guaranteeing order by 10 pm same day and then they say customer requested reschedule liars 2 day later still waiting”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,477 reviews