Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no matter what i want i can be sure amazon will have it and at an affordable price”

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Posted 4 years ago

“Order guaranteed by 10 pm never arrived they said its running late if it doesn't arrive within 3 yes 3 days you can get a refund this happened twice in a week with different items and different sellers”

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Posted 4 years ago

“Don’t know what I would do without Amazon they are great”

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Posted 4 years ago

“First class service everytime”

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Posted 4 years ago

“Great company loads of choi es to acquire products never disappointed”

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Posted 4 years ago

“A quick, honest and reliable company.”

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Posted 4 years ago

“Buying best deals I found in my car insurance company in London.”

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Posted 4 years ago

“Had a delivery time notified and telling me my delivery was 2 stops away.The time was 10.30 am, 15.30 I had still not received my delivery and ended up cancelling it because I had to go out and did not want my parcel left on my doorstep as my neighbours have expericed in the past.”

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Posted 4 years ago

“Very good customer service”

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Posted 4 years ago

“Saves time and money ,Amazon got most items I'm looking for ,and gets here quicker than going shopping around.”

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Posted 4 years ago

“Very rarely do I have any sort of problem with goods purchased from Amazon. If I do, then their telephone support is excellent. Money refunded quickly, if necessary. Fast returns process, which I rarely need to use.”

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Posted 4 years ago

“Very good quality products and return policies”

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Posted 4 years ago

“Excellent service and prices - the best”

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Posted 4 years ago

“VERY GOOD”

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Posted 4 years ago

“Very good my order always come on time good delivery good product good customer service”

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Posted 4 years ago

“Quick delivery, keep to time , and good product”

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Posted 4 years ago

“I bought solar light this item is absolutely rubbish. I asked for my money they haven't send me.”

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Posted 4 years ago

“Have purchased more items can I care to remember first class service does what it said in the tin”

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Posted 4 years ago

“Excellent customer service.Quality products at the right price.”

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Posted 4 years ago

“I have ordered a cream, paid the same money like in the shop and it was not original, fake item. Totally disappointed. Never again”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,477 reviews