Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and reasonably cheap”

Helpful Report

Posted 7 years ago

“Always very prompt service , very straightforward ordering process”

Helpful Report

Posted 7 years ago

“The prime service on Amazon is an absolute god send. Always arrives on time and perfect for those last minute things we forgot to buy before a trip away.”

Helpful Report

Posted 7 years ago

“Easy to use, lots of options and quick and easy website”

Helpful Report

Posted 7 years ago

“Products always deliveried on time and at a high quality standards”

Helpful Report

Posted 7 years ago

“This company is amazing. It is so easy and convenient. Love how easy they make it for returns.”

Helpful Report

Posted 7 years ago

“Easy to navigate.”

Helpful Report

Posted 7 years ago

“Always get good prices aswell as gaurnteed to recieve items or money back.”

Helpful Report

Posted 7 years ago

“ordered 3 item on the Friday and they arrived the next day”

Helpful Report

Posted 7 years ago

“I bored lot of stuff very happy”

Helpful Report

Posted 7 years ago

“This huge shop is just amazing and I never had any problems with them. When I had problem they sorted it out very quickly and as apologies they gave me a bonus and extended my prime account for two months. It's a pleasure to cooperate with them.”

Helpful Report

Posted 7 years ago

“Purchased the ittiot video doorbell after my old wired doorbell died. What a good product at an attractive price. Shipping was fast. Installation and set up went smoothly. Not being a smartphone geek, I needed a little help from support, which was answered quickly and accurately.”

Helpful Report

Posted 7 years ago

“they were excellent with price and shipping. always happy with them. Amazon is my go to!”

Helpful Report

Posted 7 years ago

“all good thanks”

Helpful Report

Posted 7 years ago

“I love this service. It's extremely convenient and they always get my package(s) to me ASAP.”

Helpful Report

Posted 7 years ago

“I've never had problem ordering from Amazon. Only one company is the worst. I bought the FOB key for Toyota Prius, it failed to work after 90 days warranty. Not enough time.”

Helpful Report

Posted 7 years ago

“Nice price,good service ,recommended”

Helpful Report

Posted 7 years ago

“I think I have already covered this in my first statement.”

Helpful Report

Posted 7 years ago

“I'v never had a problem with these people over the years, and will continue to do business with them.”

Helpful Report

Posted 7 years ago

“The speed of the delivery service, the range of products and how easy the site is to use is why I believe that they provide the best service for their customers. I also rang the customer services number recently and the person on the other end of the phone was able to assist me and solve my issue immediately. I have managed to order birthday presents for my 8 year old goddaughter and for my 6 year old nephew without having to trawl through kid’s toy shops on my lunch break. Happy customer!”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews