Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been an Amazon prime member for a few years. I can recommend this to anyone who wants to shop on Amazon. Prices are so competitive and the next day delivery service is second to none!”

Helpful Report

Posted 7 years ago

“Excellent service. Fantastic value. Swift delivery’s”

Helpful Report

Posted 7 years ago

“very happy I don't shop any where else now apart from Amazon”

Helpful Report

Posted 7 years ago

“Very happy with my purchase, good quality and quick delivery”

Helpful Report

Posted 7 years ago

“I love Amazon and use it regularly. I can buy virtually anything I need from gifts to house wares and anything in between. Prime is excellent - free delivery, books and films.”

Helpful Report

Posted 7 years ago

“The variety of products which they have + the customer support.”

Helpful Report

Posted 7 years ago

“buying there it is always very uncomplicated. even if i got a problem its very easy to come to a satisfiyng end”

Helpful Report

Posted 7 years ago

“Their good”

Helpful Report

Posted 7 years ago

“Speedy delivery. Great returns system, and willing to help with any issues.”

Helpful Report

Posted 7 years ago

“Tell us the name of a shop or website you've purchased from recently.”

Helpful Report

Posted 7 years ago

“SUPER FAST SEVICE”

Helpful Report

Posted 7 years ago

“I love shopping with Amazon. Most of the time I receive my purchase way before the estimated shipping date. The products on this site are vast and reasonably priced. Which is vary good these days when prices are constantly on the rise.”

Helpful Report

Posted 7 years ago

“Love using the lockers to collect goods, very easy for me and saves post from not finding us. Product excellent, good price and easy to source”

Helpful Report

Posted 7 years ago

“Amazon has a very good choice of products and they are mostly well priced. My only criticism would be that it is often difficult to know what delivery charges there are until you go to but the product. It says that there is free delivery but this time turns out to be for Amazon Prime customers only.”

Helpful Report

Posted 7 years ago

“Used Amazon loads of times. Usually arrive before the stated day. Great prices on most items. Brilliant choices too.”

Helpful Report

Posted 7 years ago

“good range of products with great prices and even though postage to Australia is added, cheaper than buying locally. Only neg is they want to stop shipping to us”

Helpful Report

Posted 7 years ago

“Amazon go above and beyond any other online retailer I have used, especially on the odd occasion when something goes wrong. The staff are knowledgeable, friendly and do what they say. Will continue to use, and recommend to anyone who asks.”

Helpful Report

Posted 7 years ago

“They consistently provide a good service. Delivery is very good usually and they have a great returns service. Their website is easy to navigate.”

Helpful Report

Posted 7 years ago

“Just ordered many things it all turn up when they said”

Helpful Report

Posted 7 years ago

“Excellent product and service.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews