Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,449 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,449 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 14th March 2026

Anonymous

Anonymous // 01/01/2019

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“simple no fuss shopping and easy returns.”

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Posted 7 years ago

“nice place”

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Posted 7 years ago

“With my amazon prime my order came next moning, everything was great, thanks a lot.”

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Posted 7 years ago

“Offer a great service prompt replies to questions quick delivery and great packaging of items.”

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Posted 7 years ago

“REALLY PLEASED THAT I CAN USAULLY FIND WHAT I WANT AND THAT MY ORDERS ARE GENERALLY DESPATCH IMMEDIATELY”

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Posted 7 years ago

“Everything I have ordered has been shipped quickly and with no mistakes.”

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Posted 7 years ago

“Love this site, always find what I am looking for and they provide a great selection of suppliers. Very user friendly buying/selling page.”

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Posted 7 years ago

“A lot of great products, usually at good prices. Also, really fast shipping on most items.”

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Posted 7 years ago

“no matter what I've ever bought i have always been happy at the end”

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Posted 7 years ago

“My order was running late and they let me know so I wouldn't be wondering what happened to my products.”

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Posted 7 years ago

“Another excellent service from Amazon”

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Posted 7 years ago

“Very quick delivery”

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Posted 7 years ago

“Love Amazon. Any problems ring customer service, I've never been disappointed.”

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Posted 7 years ago

“informatique ssd samsung 250 mo”

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Posted 7 years ago

“I live on Amazon. They sell everything you could possibly want. They even sell meat!. I buy two or three items a week from them and the goods arrive promptly. They deal with disputes without fuss or bother. I’ve had refunds in my bank in no time at all. I love that site.”

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Posted 7 years ago

“Yes I'm very happy”

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Posted 7 years ago

“Great experience! Easiest to use and navigate for product searches and purchases.”

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Posted 7 years ago

“Their choice of products, reviews and service are excellent. I regularly use them for gifts to relatives in UK and Europe. Unfortunately postal service to South Africa has been very poor and slow due to delivery costs, and SA postal system and customs delay in the last 5 years. So have discontinued orders for here.”

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Posted 7 years ago

“Good value for money. Option of free postage.”

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Posted 7 years ago

“quick and easy service”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,449 reviews