Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,471 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,471 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
The e books I ordered all arrived at time of order. Other items arrived the next day through amazon prime and I am very satisfied and I use Amazon now for greetings cards and it’s its range is great
Helpful Report
Posted 7 years ago
The customer service is second to none. Faulty goods are treated with extreme urgency and returns are so easy and free. Amazon is the place to shop online. This review is mainly for items sold or fullfilled by Amazon. They make every effort to describe the item in order to give a clear picture of what you are purchasing.
Helpful Report
Posted 7 years ago
They always have quality items and you can find whatever you want. Always a bargain there and delivery is always quick. Recommend to everyone
Helpful Report
Posted 7 years ago
All my purchases have been excellent
Helpful Report
Posted 7 years ago
Amazon are still one of the cheapest online retailers around and their review system is top notch. I often visit Amazon first, even if I end up buying elsewhere. I get frustrated though with having to juggle orders to get free postage. It used to be a lot simpler, but since they brought out Amazon Prime you only get free postage when you buy £20 worth of their stuff. For that reason they lose a star. I also get tired of having Amazon Prime shoved down my throat during the whole shopping experience. "Only available on Prime!" "Pay us an extra £80 a year to get free postage!" "Try Prime for free (or click this tiny link to continue...)!" "Are you sure you don't want to try Prime for free?!" and so on, and so on, and so on.
Helpful Report
Posted 7 years ago
I started purchasing Marriners Yarns from Amazon early 2016. I chose the wool which was instock most of the time and it was delivered to me in the Channel Islands within a few days. I think Amazon Uk is a fantastic way to shop.
Helpful Report
Posted 7 years ago
It was excellent buying experience. I've recently bought golf kit, printer and experience is awesome
Helpful Report
Posted 7 years ago
vERY GOOD SERVICE HASSLE FREE . Great delivery .
Helpful Report
Posted 7 years ago
Great service.
Helpful Report
Posted 7 years ago
Prime delivery has gotten quite bad in the last couple of months. Other than issues with delivery up to 9.30pm when getting items sent to a business address- utterly ridiculous! And deliveries now being sent partly with other couriers and Royal Mail... I live in London surely there is enough demand. That said, the expected delivery date and the reliability is now sub par. Bring back the old service that I joined for! Big shame
Helpful Report
Posted 8 years ago
Prime delivery has gotten worse in the last couple of months. No way near as good as it used to be in terms of speed and reliability... Big shame!
Helpful Report
Posted 8 years ago
The delivery took 5 working days. The bulbs received were well packed. Just that the price for the two bulbs was just under £10, but together with the packing and delivery to the local Amazon collection point the total cost was £15.99. So it would be cheaper if you could find the item from a local retailer shop.
Helpful Report
Posted 8 years ago
ordered dvd that i cant get in Australia. quick postage thank you
Helpful Report
Posted 8 years ago
Very reliable with excellent delivery and customer service.
Helpful Report
Posted 8 years ago
I have used Amazon for many years now and don't have a bad word to say about them. Unbeatable for value and range of products. Delivery time is always spot on, usually arriving before estimated date. Now I am an Amazon Prime member, things just get better and better. Love Amazon, one of my favorite companies.
Helpful Report
Posted 8 years ago
I strongly recommend
Helpful Report
Posted 8 years ago
Excellent delivery and service. Very quick and reliable.
Helpful Report
Posted 8 years ago
Mempermudah salad melakukan pembayaran
Helpful Report
Posted 8 years ago
Excellent service and very helpful and obliging when encountering a supplier problem
Helpful Report
Posted 8 years ago
Way better than ebay. Plus, I use this one because due to work, I travel in many countries so no import taxes, as long as I buy from Amazon.co.uk
Helpful Report
Posted 8 years ago
Amazon UK is rated 4.7 based on 13,471 reviews