Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Always happy with the quality of good bought from Amazon. Delivery is always stated and on time.”

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Posted 8 years ago

“The Gift cards that I ordered arrived very quickly, by Courier...EASY!”

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Posted 8 years ago

“Fantastic service and has the best books!”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“really good service great returns policy”

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Posted 8 years ago

“Next day delivery on a vast range of products, usually at a better price than most online retailers. Can over package at times, but they listen to feedback and try to remove these issues.”

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Posted 8 years ago

“Amazon is one of the best online shopping market personally I would recommend, because the fact that the products are as described, however, I do understand that sometimes they might make a mistake by sending you an unfamiliar product compare to the one you order but their customer service is fabulous, just one call and your problem is all sorted. One of the best thing that I like about Amazon is "Amazon Prime" only £79 a year or £5.99 a month you get: free delivery, unlimited Movies, TV shows, Music and many more. Honestly, if you are having trouble ordering online using different brands I highly recommend you trying Amazon, you will not regret”

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Posted 8 years ago

“Fast efficient service at a reasonable price. Just what I want. :-)”

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Posted 8 years ago

“Amazon is always on time and very satisfied with all products”

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Posted 8 years ago

“Excellent service as always however the packaging is not what it used to be lately”

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Posted 8 years ago

“delivering items for free with the prime membership when items are such good value already and backed by the Amazon brand is amazing.”

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Posted 8 years ago

“all good.would use this company for future purchases.”

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Posted 8 years ago

“Always a good service, reliable delivery dates. Makes Birthdays and Christmas easy peasy!”

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Posted 8 years ago

“Next day delivery with prime is great. Products are always as expected and if ever any problems, they are dealt with fast and friendly.”

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Posted 8 years ago

“Everything I have ordered from Amazon has been amazing fast delivery and customer enquiries are brilliant myself and my family buy lots of things from Amazon and will continue to do so”

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Posted 8 years ago

“Good communication from purchase to delivery plenty of choices and top quality products”

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Posted 8 years ago

“Great service, quick delivery and really good deals”

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Posted 8 years ago

“reliable always happy”

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Posted 8 years ago

“The service from Amazon is second to none, even when i have had a problem with delivery or a product it has always been sorted quickly, efficiently and with patience; even when the fault was with me. Highly recommended service.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews