Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Prices, Amazing Range of Products, Quick Delivery, Amazon Prime highly recommended”

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Posted 8 years ago

“I wanted a book about a certain artist. Amazon came up with a list of different books, of which some were availabe from other suppiers, some at vastly reduced prices. I ordered one using one click and the book arrived in 4 days.”

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Posted 8 years ago

“Fast order processing and great information as far as keeping you informed with the shipping of the product. So far all the product they claim to ship next day, (even on the weekend) has arrived as promised, that is hard to beat!”

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Posted 8 years ago

“All the purchases I made were delivery on time and all the products I bought were the expected according to the website.”

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Posted 8 years ago

“I have been very happy with the fast delivery and quality of the goods. The only times I have had to return items it has been made very easy and trouble free.”

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Posted 8 years ago

“Always there with an excellent delivery record and customer service”

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Posted 8 years ago

“Prices are usually great but delivery has left something to be desired of late. Of all my orders this month (there have been a few due to black friday and the run up to christmas), 50% have been late and 2 were damaged. After a lot of back and forth, Amazon customer support did manage to resolve each of my complaints but the phone representatives are notably more helpful than those on live chat.”

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Posted 8 years ago

“I always receive an excellent service from Amazon. As a Prime member I know I can rely on the speedy and secure delivery of all my orders.”

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Posted 8 years ago

“Rapid delivery of goods exactly how they are described. Always informative and updates regularly on dispatches and deliveries”

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Posted 8 years ago

“Can always find what you want”

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Posted 8 years ago

“Amazing Amazon, great price reliable delivery and not used the return but reputation is excellent”

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Posted 8 years ago

“PRoduct portfolio, prices and delivery times”

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Posted 8 years ago

“It was ok,and everything was fine about it”

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Posted 8 years ago

“their delivery speed and the quality of product was spot on”

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Posted 8 years ago

“I am very happy with Amazon, the service is great and some of the products are very good value.”

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Posted 8 years ago

“quick delivery, found what i needed easily”

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Posted 8 years ago

“Amazon is always competitively priced, stocks a huge range of items to choose from that are delivered super fast.”

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Posted 8 years ago

“Never had a problem. Every year I buy all Xmas pressies from Amazon. Quick efficient service xxx”

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Posted 8 years ago

“Fast delivery,great service”

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Posted 8 years ago

“Very easy to order cancel, change mind, and great prices.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews