Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery is great.”

Helpful Report

Posted 7 years ago

“Amazon Prime is proving to be a useful resource but it is disappoint that there seems to be a price mark up on product sold through the Amazon Prime system.”

Helpful Report

Posted 7 years ago

“Amazon are very transparent and reliable. I also like how sophisticated their packaging is”

Helpful Report

Posted 7 years ago

“quick, simple to use.”

Helpful Report

Posted 7 years ago

“They have a wide variety of options when I'm looking for a specific item - often letting me find things that I wanted but wasn't sure to start off with what they were. Easy user interface and reliable.”

Helpful Report

Posted 7 years ago

“I bought a computer Asus All in One. The device is working. But they sold it to me as B Goods bot it looks more as C Goods. But still working...”

Helpful Report

Posted 7 years ago

“Good deals and excellent customer service”

Helpful Report

Posted 7 years ago

“Got what I bought. Surprised because I thought that I had bought it via e-bay, but received the article via Amazon”

Helpful Report

Posted 7 years ago

“Amazon are often my first go-to for any purchase. Prime is what really makes me happy, with 1 and 2 day deliveries. My only major concern with Amazon is there is evidence they are fiddling with customer reviews on products and I rely on them for my purchase decisions. This is causing me to lose trust with them”

Helpful Report

Posted 7 years ago

“I am prime member, it was very benificial as we have prime memeber flash sale and next day deliver service. They also deliver on Sunday .”

Helpful Report

Posted 7 years ago

“Amazon prime is just amazing. Free music and video streaming, free next day delivery what's not to love?”

Helpful Report

Posted 7 years ago

“Excellent customer service but prime membership can be a bit of a waste at times”

Helpful Report

Posted 7 years ago

“Yeah very happy and very good delivery. Very happy with my product.”

Helpful Report

Posted 7 years ago

“great variety of stuff.”

Helpful Report

Posted 7 years ago

“Great price, free standard delivery parcel arrived sooner than expected great service”

Helpful Report

Posted 7 years ago

“Great service especially when there are delivery issues often not of their making. Fast response”

Helpful Report

Posted 7 years ago

“Good prices”

Helpful Report

Posted 7 years ago

“Generally excellent. Sometimes do not ship out of US”

Helpful Report

Posted 7 years ago

“very polite and caring”

Helpful Report

Posted 7 years ago

“fast delivery wide range of retailers to choose from”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews