Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery times, reliable”

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Posted 7 years ago

“Fast delivery on most items and the prices are probably the best on the internet.”

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Posted 7 years ago

“Easy to order”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“good price, but too varied delivery and too many options”

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Posted 7 years ago

“Really good service for my situation making my shopping so much easier than going out from shop to shop. Returns are really easy as well!!”

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Posted 7 years ago

“Easy to use”

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Posted 7 years ago

“Tienen una gran variedad de productos y buen sistema de envío.”

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Posted 7 years ago

“Tienen una gran variedad de productos y buen sistema de envío.”

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Posted 7 years ago

“It is an awesome product, my family are very happy with it especially my Mrs. The only downfall i’d say the fan should of been bigger but never mind it works really good. I love it”

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Posted 7 years ago

“Delivery always on time and the products old or new are goo quality”

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Posted 7 years ago

“TOUT EST PARFAIT”

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Posted 7 years ago

“I was able to order what I wanted with a minimum of fuss, and they were able to, easily, deliver the item to me.”

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Posted 7 years ago

“The products arrived 9 theme out of 10 on time and well packaged.”

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Posted 7 years ago

“Got a number of items for half press than half price on Amazon prime day”

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Posted 7 years ago

“Very quick delivery time.”

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Posted 7 years ago

“I can always find what I need and use PRIM£E when possible My only small critisism is that some times the couriers bash the boxes about. I usually photo a damaged box and only once did I have to complain. Amazon sorted the problem out promptly. The returns system is good”

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Posted 7 years ago

“Bought something a present quickly”

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Posted 7 years ago

“Providing me with the items that I want with a cheaper price”

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Posted 7 years ago

“Got my order to me quick and customer support was helpful.”

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Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews