Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,405 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,405 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with purchased got everything you want”

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Posted 7 years ago

“Great for online purchases”

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Posted 7 years ago

“Great for online purchases”

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Posted 7 years ago

“Acer Predator GN246HLBbid 61 cm (24 Zoll) Monitor (VGA, DVI, HDMI, 1ms Reaktionszeit) schwarz Pretty reliable product and very reasonably priced for all the features included. The only thing which I do not like about this product is that the screen is not as stable as I should like it do be and it is at a slight angle and I have not been able to place it at a 90 degree angle; otherwise this is a good buy and I can recommend it to every gamer out there.”

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Posted 7 years ago

“The company I bought ink for my computer which was not original ink they talked me through the process on there website which I thought was nice”

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Posted 7 years ago

“Fast and efficient delivery”

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Posted 7 years ago

“Exactly what i purchesed came to my mailbox just inside the estimated date range”

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Posted 7 years ago

“Arrived on time with an email to let me know , super pleased with product”

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Posted 7 years ago

“well, I received very good customer service when I wanted and needed a refund, and so other products that I bought lived off to their exxpectation and came on time as well.”

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Posted 7 years ago

“The wide variety of products and reviews.”

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Posted 7 years ago

“Ordered some books from Amazon Marketplace. Order did not arrive through no fault of Amazon (dodgy marketplace seller). They quickly refunded the orders. Even better if Amazon could vet marketplace sellers.”

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Posted 7 years ago

“Amazon is always easy to use and you can find such a wide range of things and gift ideas. Next day deliveries available. Some products are a really cheap prices.”

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Posted 7 years ago

“Goods as per advertised and arrived as expected.”

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Posted 7 years ago

“Great delivery options”

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Posted 7 years ago

“Good reliable service and maintains quality at a reasonable price.”

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Posted 7 years ago

“Prompt service and great product”

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Posted 7 years ago

“Speedy delivery although not a member of prime. Goods arrived in good condition. Fair price for product.”

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Posted 7 years ago

“Speedy delivery although not a member of prime. Goods arrived in good condition. Fair price for product.”

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Posted 7 years ago

“Buenos precios y servicio de atención postventa”

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Posted 7 years ago

“Site sérieux. Prix très intéressant. Livraison très bien emballée et très rapide. A recommander”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,405 reviews