Login
Start Free Trial Are you a business? Click Here

Amazon UK Reviews

4.7 Rating 13,449 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,449 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Amazing products and arrived early such a good service that is provided
Helpful Report
Posted 7 years ago
Amazon is just fab, you can go shopping in your own home and at your own time, there some great companies out there that have great return policies, and most of all people leave feedback which is really important when deciding on any item, nothing like Amazon!!!!
Helpful Report
Posted 7 years ago
Amazon always have what I'm looking for, better than ebay.
Helpful Report
Posted 7 years ago
they deliver so quickly
Helpful Report
Posted 7 years ago
They have everything you could ever need and at reasonable prices and very good quality
Helpful Report
Posted 7 years ago
It's like... you know the sun will be there tomorrow, (OK, so it's always there, it just seems to "appear" when the earth rotates...). Thus, whether you're on the computer or not, you know Amazon will be there "tomorrow" (Like the Sun that little "Orphan Annie" sings about) to help you find pretty much anything under the sun, or stars... :-) I like companies that do what they purport to do, and you know "a lot" of stuff is going on behind the OZ curtain, and all you see is a simple "find it" and "order it" interface. Working just like the Internet is supposed to work. That's my not very concise view on Amazon...
Helpful Report
Posted 7 years ago
Amazon has always provide for me a good customer service. Whenever there has been an issue with a delivered product their customer support has quickly and satisfactorily resolved the problem.
Helpful Report
Posted 7 years ago
SMOOTH TRANSACTIONS
Helpful Report
Posted 7 years ago
Always fast service, prime makes it so much easier to get those last minute items. Easy use of the app.
Helpful Report
Posted 7 years ago
they are good
Helpful Report
Posted 7 years ago
Excellent products, service and delivery. Thank you.
Helpful Report
Posted 7 years ago
Delivered every time and happy with time it took
Helpful Report
Posted 7 years ago
QUICK, PLENTY Of INFO AND REVIEWS!
Helpful Report
Posted 7 years ago
Quick deliveries. Good prices and promotions
Helpful Report
Posted 7 years ago
Bought some Woodstock Chimes. Nice product and arrived the next day with no fuss.
Helpful Report
Posted 7 years ago
Great range of items, helpful customer reviews and speedy delivery.
Helpful Report
Posted 7 years ago
always delivery on time, and accepts returns, refunds are quick, no fuss, great customer service, always helpful with any inquiry you may have.
Helpful Report
Posted 7 years ago
Always pleased with fast delivery and nicely packaged items!
Helpful Report
Posted 7 years ago
Always pleased with fast delivery and nicely packaged items!
Helpful Report
Posted 7 years ago
They Always deliver and have got a wide selection of products.
Helpful Report
Posted 7 years ago
Amazon UK is rated 4.7 based on 13,449 reviews