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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
the products i bought were extremely cheaper than other places! and the quality and delivery time was great! was so happy with the service they provided what a great company
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Posted 8 years ago
Great company to buy from. Trustworthy and open and feel safe shopping online with them. Also products and sellers are great and very good prices
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Posted 8 years ago
Because it has everything! and i always suggest to everyone to use it as the delivery is right on time. Customer service is amazing and it has never let me down
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Posted 8 years ago
Most items delivered when promised
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Posted 8 years ago
I love ordering from Amazon it is so easy and the delivery service is excellent they email you every step of the way so you know exactly when’d to expect your order. If you have a problem (which is not often), they are friendly and courteous and make the process easy. Cannot fault this company pit many others to shame
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Posted 8 years ago
We have recently ordered vegan vitamin D3 on Amazon and it arrived on time and in good order.
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Posted 8 years ago
the items I ordered came very quickly and left where I asked them to be left due to being at work.
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Posted 8 years ago
Great price superfast delivery.
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Posted 8 years ago
Good service and very efficient
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Posted 8 years ago
fast reliable service no complaints
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Posted 8 years ago
Huge choice; good prices; clear information; next-day delivery with Prime. If the parcel is too big for your letterbox, and you won't be home, it can be delivered to an Amazon locker locally – with many allowing a seven day, 24 hour pick up. If there's a problem with your purchase, return with full refund is easy and pain free.
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Posted 8 years ago
Ordered lots of stuff from amazon. It always arrives as expected and 99% on the day they said it would. Excellent communication and updates throughout the process every time.
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Posted 8 years ago
Very quick delivery and always the correct items
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Posted 8 years ago
very good after sales service, will recomend to all.
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Posted 8 years ago
Products are always as described and the package always arrives on time. if there are any problems the team over at Amazon are super helpful !
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Posted 8 years ago
Amazon Prime has been the best subscription service I've ever signed up to. For all the services included it's amazing value for money. I've already saved so much on postage and would never normally pay for next day, or same day delivery and with this it's free. Plus unlimited photo storage, cloud drive, video on demand & music streaming. Beats Netflix hands down.
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Posted 8 years ago
Efficiency and accessibility
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Posted 8 years ago
loads good items in one place and you don't need go out from house
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Posted 8 years ago
Purchase firestick delivered next day. Excellent price a was in sale
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Posted 8 years ago
My order came as they expected thanks
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews