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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Very good after sale department (by phone). Esay to join. Product replacement very esay and free.
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Posted 8 years ago
I bought a used book for my son. It was promised to be just slightly used but was in fact badly damaged. I returned the item and am looking to have the money I spent sending it back by post reimbursed.
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Posted 8 years ago
Exceptional service and delivery. Very quick and easy to order and process payment
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Posted 8 years ago
Fast delivery as promised
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Posted 8 years ago
Just PogChamp all around
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Posted 8 years ago
Very amazing customer service. Shipping can be maintained within a week depending on the cost that is willing to be spent, and the shipping itself is fast and safe. Amazon prime is a exclusive membership which offers many beneficial deals, which makes the membership more than it is worth. I find amazon the best online market to buy a variety of products, all you do is go on amazon type the product you want, and it will find you the best deals possible which other online websites do not have, which is why amazon is the leading online marketing which is able to offer fast shipping, great deals, and always make customers their number 1 priority.
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Posted 8 years ago
Ordered a couple of items. Got free Prime service. Items received next day. Usually an Ebayer but will move to Amazon now.
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Posted 8 years ago
Excellent all round service..
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Posted 8 years ago
So many brands in one place makes comparing reviews easy.
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Posted 8 years ago
Overall seamless process and good delivery time. Did not allow me to purchase using my gift card though.
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Posted 8 years ago
Ordered lots of things over time and have always been pleased with quality and speed.
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Posted 8 years ago
The site is easy to use, delivery is fast and the prices are generally very competitive.
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Posted 8 years ago
La espera fue super corta y el producto comprado llego tal y como era.
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Posted 8 years ago
Delivery excellent, product fair price and of good quality
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Posted 8 years ago
Ease of use,products as described,good value
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Posted 8 years ago
Never had a problem with anything ive ordered, customer service is great and always delivered in time. Reccomend to everyone.
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Posted 8 years ago
Next day free delivery, well packed, excellent service. Well pleased
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Posted 8 years ago
Have been using Amozon for years now , and have always found there prime service excellent and have always had any problems delt with very fast without any delays
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Posted 8 years ago
Just an easy process no hassle .
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Posted 8 years ago
They have some really great prices and fast delivery times, their site is easy to use.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews