Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought a storage box with wheels and a handle. From order to delivery the service was quick and efficient. Would highly recommend.”

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Posted 8 years ago

“Amazon offered a delivery before X-mas using PRIME-service of the ordered baby doll-house. We did receive it not before X-mas AND we did not receive it not after X-mas. But at the end of the year I received a e-mail, that the parcel was send back to the sender, because the customer did decide to return it. Fact is, that our complete family was urgently waiting for this shipment, but did never receive it”

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Posted 8 years ago

“Easy to order and can pick the day of delivery which is very usefull”

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Posted 8 years ago

“Deliver exactly what I ordered, free delivery and free returns very happy”

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Posted 8 years ago

“Super fast delivery and exactly what I ordered and well packaged”

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Posted 8 years ago

“Delivery was very fast, good communication with customer service.”

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Posted 8 years ago

“They have a fantastic returns policy and a delivery service second to none.”

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Posted 8 years ago

“Purchase arrived quickly and no issues”

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Posted 8 years ago

“My parcel was delivered exactly when that said and was exactly what I wanted”

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Posted 8 years ago

“Every time i buy something, it arrives on time, every time. If it is on Prime, it is here the next day, every time. I will always buy from Amazon whenever i can. Excellent service and the review help a lot too.”

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Posted 8 years ago

“Fast delivery. Well packaged and as described online”

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Posted 8 years ago

“GREAT ITEM. FAST DELIVERY”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“A lot of choice, good packaging,fast send no complaints”

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Posted 8 years ago

“Every delivery is on time and always in a good state.”

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Posted 8 years ago

“Very fast and reliable”

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Posted 8 years ago

“the website was extremely easy to navigate around. I have signed up for prime and find it to be a massive benefit not only for delivering to the prime lockers, that I pass on my way home but the music and tv package that comes as part of it. I have upgraded to the full music package more so for my children and the range of music they like to listen to. I have also bought echo dots for around my home, a fire stick for my tv, two kindle fires for my wife and myself plus a kindle fire for my granddaughter that has a two-year breakage cover, she absolutely loves it. I would recommend Amazon to everyone.”

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Posted 8 years ago

“Excellent customer service.”

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Posted 8 years ago

“They are normally one of the cheapest sites around, provided you spend over £20 or have a Premium Acc to get free postage...”

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Posted 8 years ago

“Loads of choice. Super fast delivery and very good and accurate tracking system.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews