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Amazon UK Reviews

4.7 Rating 13,459 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,459 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Reviews are always very helpful and give an independent view your prospective purchase.
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Posted 8 years ago
Good delivery service to
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Posted 8 years ago
fast service, good range, good prices
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Posted 8 years ago
I use Amazon a lot, I find them cheaper than anywhere else and the delivery is always brilliant. I've had a problem in the past when contacted customer service my issue was dealt with efficiently and quick.
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Posted 8 years ago
Excellent shipping time and packaging
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Posted 8 years ago
Prime member, instant delivery, quality customer service.
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Posted 8 years ago
What can you say ? Amazon is amazing...competitive prices, anything in the world that you want or need (practically !) mostly next day delivery especially if you have Prime, a terrific returns policy it just goes on and on. This is the site I use most of all because it is so reliable.
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Posted 8 years ago
They always have the goods I want at great prices. Delivery and customer service are brilliant
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Posted 8 years ago
They have a wide variety of products to choose from, checkout is fast and simple and shipping is efficient. Never had any problems.
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Posted 8 years ago
Goods which I have ordered always been satisfied sometimes can't find what you want amazon always has It customer service really good .
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Posted 8 years ago
They are always happy to support me!
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Posted 8 years ago
Great service brilliant product fast delivery
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Posted 8 years ago
Website is user friendly, wide range of products and great prices.
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Posted 8 years ago
Amazon is easy to use and I can usually find what I am looking for at a good price. One problem I have is with the search feature, the number of items listed on a page is just too few. It would be much better if you could select the amount of items you wish to view on a page as well as well as also being able to select how items are shown on a page, either in gallery or in list format. The shipping, if fulfilled by Amazon is great! Orders seem to always be delivered before the estimated date. Shipping is not so great from the actual Sellers as most seem to be from China etc. Should you have a problem or need to return something they are pretty good about it, again, if the item was fulfilled by Amazon. If not sent from Amazon and instead from the Seller, not great at all. Most of the time the Sellers never reply or give a refund and you have to call Amazon Customer Service, which is difficult as the call centre is not in the UK and there is a language barrier. You then have to wait for the Seller to reply to Amazon's query and that takes a while. Only after Amazon has completed their investigation will you get a refund and that will be from Amazon and not from the actual Seller. Other than what I mentioned above I find Amazon somewhat easier to deal with than other well known websites and I would definitely recommend Amazon to anyone.
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Posted 8 years ago
Delivery fairly prompt, product as described. Ease of access through the website with straightforward usage.
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Posted 8 years ago
Brilliant service and choice...
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Posted 8 years ago
They made it easy to return by having UPS come to pick up.
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Posted 8 years ago
Always happy with products from Amazon and really quick delivery when you want something quickly I use them all the time
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Posted 8 years ago
Most of the time items or Prime TV web site offers are good on films and shows.
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Posted 8 years ago
Ordered baby items for my new grandchild, so easy to use the ordering service, items came ahead of time, really pleased with purchase. Packaged with care. Would definitely order again. Thank you.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,459 reviews