Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery by Hermes. Health watch is compact, precise and pleasing to the eye. How do I claim the gift card enclosed?”

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Posted 4 years ago

“E very handy company to use buying online , fast delivery and easy to use , can return the product without any problem and when there is an isue you have very nice and friendly staff to help you :)”

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Posted 4 years ago

“Simple just amazing”

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Posted 4 years ago

“Excellent customer service on returning goods. Speedy deliveries.”

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Posted 4 years ago

“Excellent item excellent price”

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Posted 4 years ago

“Always deliver quality goods. Problems sorted quickly courteously and fairly. Good choice of items usually at good prices. Excellent customer service”

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Posted 4 years ago

“Great watches”

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Posted 4 years ago

“I purchase quite a lot from Amazon and have always recieved good service.When there has been a problem it has been resolved swiftly and satisfactorily.”

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Posted 4 years ago

“Use Amazon regularly throughout the year for wide range of purchases. Easy to use and make purchases. Excellent website, interface, communication, customer service, delivery. Top marks.”

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Posted 4 years ago

“Always happy! Do a fantastic job”

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Posted 4 years ago

“Very reliable and fair. Good quality products. prompt and speedy dlivery.”

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Posted 4 years ago

“I have always had a very good experience with my dealing with Amazon”

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Posted 4 years ago

“Absolutely fantastic to deal with”

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Posted 4 years ago

“Always delivers on time and informative on goods.”

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Posted 4 years ago

“Would definitely buy again from these supplies”

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Posted 4 years ago

“Had an item that was not what it was advertised at. The company tried to fob me off, but Amazon refunded when they saw what was happening”

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Posted 4 years ago

“I buy everything off Amazon!! They always have everything I want! They deliver on time and when they say they will! I have used them for 10 years + and can’t complain about anything!! They are just a fantastic company!!”

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Posted 4 years ago

“Excellent service especially over the Christmas period.”

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Posted 4 years ago

“Loved amazon over xmas everything perfect and delivery spot on”

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Posted 4 years ago

“I just have to say a huge thank you to eveyone at Amazon this year for all my deliveries. Service has been outstanding!”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,411 reviews