Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,411 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,411 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always received what I've ordered.”

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Posted 4 years ago

“Every thing I. purchased from Amazon has been fantastic. Delivery second to none There drivers are a credit to the company. Very fast 👌🌈👍. 🥇”

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Posted 4 years ago

“I have prime and its very good. Choice of products is vast”

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Posted 4 years ago

“They are always polite and professional during the lockdown”

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Posted 4 years ago

“:) Kuroo is awesome :)”

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Posted 4 years ago

“I've ordered plenty of items from amazon and have experienced great customer service when one or two items (in the rare case of an issue).”

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Posted 4 years ago

“Great place to buy anything that I am looking for, good prices and products”

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Posted 4 years ago

“Ver happy with fitbit. Good price was a present”

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Posted 4 years ago

“Items always turn up on time... And response to questions is always in a timely manner..”

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Posted 4 years ago

“Great customer service when you have an issue with and order. Very easy return policy.”

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Posted 4 years ago

“Always helpful and quick”

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Posted 4 years ago

“Fast efficient and seem to get us what I need when I need it.”

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Posted 4 years ago

“Always efficient, clear and great buying options.”

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Posted 4 years ago

“Good range of products good prices”

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Posted 4 years ago

“jestem bardzo szcieszliwa”

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Posted 4 years ago

“Really easy to buy from. Super quick delivery times and always really helpful and understanding with returns or any issues. Overall a great company with great customer service.”

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Posted 4 years ago

“A wide range on most of every item you can think of, I only go shopping for my food now😎👍 brilliant quick delivery’s”

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Posted 4 years ago

“I have used this program for a few years now. I love the program. I recently has a minor issue, got on the chat with Jose and within minutes the issue was resolved. Honestly I have never has an issue resolved this quickly. Thank you Jose I really and truly appreciate your help. I did not give a give star because I don't use all the features therefore I don't know how they all works. WWW . HACKERSPYVILLE . COM”

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Posted 4 years ago

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Posted 4 years ago

“Very Good love Amazon prime and video worth the subscription”

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Posted 4 years ago

Amazon UK is rated 4.7 based on 13,411 reviews