Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,451 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“The product which is good and it is cheaper than other websites.”

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Posted 8 years ago

“I once ordered an item from Amazon and the delivery they had given me was wrong. As a result I contacted their customer service team and they were helpful as they refunded the money back into my account in under 7 days and was able to get the correct delivery delivered to me 2 days later.”

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Posted 8 years ago

“It genuinely offers the customer value for money, choice, and guaranteed delivery terms. I can't wait for them to sell more groceries!”

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Posted 8 years ago

“Customer service is excellent.”

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Posted 8 years ago

“never had any problems with amazon very professional”

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Posted 8 years ago

“I always shop from Amazon. There's always offers, my parcels come packaged well and on time.”

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Posted 8 years ago

“they did very fast deleivery”

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Posted 8 years ago

“Delivered on time at best price around”

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Posted 8 years ago

“They are just so good and always have the products that you want and the relieved is perfect”

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Posted 8 years ago

“Every time i am looking for something i find it. Nice easy site to use. Quick simple payment. Good quality product without any hassle.”

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Posted 8 years ago

“Prime service is fantastic.”

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Posted 8 years ago

“Always a quick reliable service for a housebound person and it always good quality products”

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Posted 8 years ago

“Always a quick reliable service for a housebound person and it always good quality products”

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Posted 8 years ago

“Amazon prime service excellent value for regular customers”

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Posted 8 years ago

“Fantastic place to shop. Easy. Cheap. Has everything I will ever need. Super speedy deliver (next day on miosylt stuff iv ordered)”

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Posted 8 years ago

“There services are prompt. They have a good returns policy . I have never had any problems with them”

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Posted 8 years ago

“Always a delight shopping with Amazon. Their 'Prime' service is second to none (The delivery service is incredible, like same day or next day delivery! WOW) and the customer service from past experience is 'the' best I have ever seen. Very helpful and prompt to resolve your issues. It's a reason why they're the leading online retailer/e-commerce site.”

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Posted 8 years ago

“Very serious i'm glad.”

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Posted 8 years ago

“By providing an answer to my needs in a quick, effective manner and by providing security, both in payment method and goods delivery system. You can be assured when it comes to Amazon - an amazingly efficient and safe company to deal with!”

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Posted 8 years ago

“The experience was OK. No problems with the shipment and no problems with the quality or the characteristics of the goods we bought. Everything OK.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,451 reviews