Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,478 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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4.7

Based on 13,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Class service”

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Posted 8 years ago

“Prime deliveries always arrive on time and in an acceptable condition. Any issues I have had with non-prime purchases have always been dealt with in a timely fashion. The app is very convenient and easy to use and prices are always competitive.”

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Posted 8 years ago

“Orders delivered on time. As we are prime members, free delivery. And the tracking on the app is awesome. You can see where the van is with your order, so I was able to stand outside and wait (our house is awkward to find). The driver was lovely and cheerful too.”

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Posted 8 years ago

“Evey time I purchase an item from Amazon (which is very frequently) the whole process is easy and quick. The delivery times are amazing too, you never have to wait long as the item always arrived before the expected date.”

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Posted 8 years ago

“friendly personal service, lovely range of clothing.”

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Posted 8 years ago

“They have the widest range of products and good quality”

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Posted 8 years ago

“EXCEPTIONAL DELIVERY SERVICE. ALWAYS HAVE WHAT I NEED. EXCELLENT CUSTOMER SERVICE 24/7”

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Posted 8 years ago

“The product which is good and it is cheaper than other websites.”

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Posted 8 years ago

“I once ordered an item from Amazon and the delivery they had given me was wrong. As a result I contacted their customer service team and they were helpful as they refunded the money back into my account in under 7 days and was able to get the correct delivery delivered to me 2 days later.”

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Posted 8 years ago

“It genuinely offers the customer value for money, choice, and guaranteed delivery terms. I can't wait for them to sell more groceries!”

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Posted 8 years ago

“Customer service is excellent.”

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Posted 8 years ago

“never had any problems with amazon very professional”

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Posted 8 years ago

“I always shop from Amazon. There's always offers, my parcels come packaged well and on time.”

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Posted 8 years ago

“they did very fast deleivery”

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Posted 8 years ago

“Delivered on time at best price around”

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Posted 8 years ago

“They are just so good and always have the products that you want and the relieved is perfect”

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Posted 8 years ago

“Every time i am looking for something i find it. Nice easy site to use. Quick simple payment. Good quality product without any hassle.”

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Posted 8 years ago

“Prime service is fantastic.”

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Posted 8 years ago

“Always a quick reliable service for a housebound person and it always good quality products”

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Posted 8 years ago

“Always a quick reliable service for a housebound person and it always good quality products”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,478 reviews