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Amazon UK Reviews

4.7 Rating 13,451 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,451 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
A1 top seller
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Posted 8 years ago
Easy returns, fast delivery, great customer service, instant refunds on returns
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Posted 8 years ago
They're taking over the world but seem not to have gone meglomanic yet
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Posted 8 years ago
Amazon are the top online retailers I've come across. I have prime and I have never thought a company could sell so effectively!!
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Posted 8 years ago
Received my order but a little delayed due to address not being found initially.
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Posted 8 years ago
Easy to find anything I need and fast dispatch
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Posted 8 years ago
Always get my parcels within the estimated delivery time!
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Posted 8 years ago
Always there to help. Fast and efficient service. Would not shop anywhere else for great deals.
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Posted 8 years ago
I purchase a lot via Amazon and fine them to be fair with well priced goods and no hassle returns.
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Posted 8 years ago
fast shipping
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Posted 8 years ago
Love Amazon Low prices Prime Movies
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Posted 8 years ago
All my Amazon parcels arrive on time and in great condition!
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Posted 8 years ago
amazing services and super fast deleverage i enjoy to shop with them give it a try
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Posted 8 years ago
Orders arrived very quickly. items as described, packaging was quite large for items but nothing was damaged. Very happy
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Posted 8 years ago
Amazon NEVER lets me down! Everything arrives on time, in perfect condition. Could not ask for more!
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Posted 8 years ago
Good quality products as advertised. Fast delivery service.
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Posted 8 years ago
very good site
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Posted 8 years ago
I've used Amazon now for around 6 years. Up until recently I've always been pleased with their service, but over approx the last year this has went seriously downhill! The last problem I had involved recieving a damaged product, I know this can happen as couriers simply aren't careful. However, I called Amazon as soon as the product arrived, I was instructed that they would email me a returns label to take the return item to any local post office and that a replcement had been ordered by express delivery to arrive next day. I visited 3 post offices, all of which told me that the label wasn't one of theirs. I then called Amazon back only to be told that the label was for a 'Pass my parcel' drop off and given a link to my closest store (which wasn't very close). On top of that I had to contact Amazon 7 times regarding the replacement which did not arrive. Each time being promised that it would arrive the next day. I finally spoke to someone who simply ordered a further replacement which I recieved next day. The original one still never turned up!
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Posted 8 years ago
As always, easy to navigate website with hundreds and hundreds of excellent items at very reasonable prices. As usual, delivered really quickly with the minimum of fuss. Very highly recommended.
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Posted 8 years ago
I can always find what I'm after through Amazon.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,451 reviews