Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,478 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orders arrived very quickly. items as described, packaging was quite large for items but nothing was damaged. Very happy”

Helpful Report

Posted 8 years ago

“Amazon NEVER lets me down! Everything arrives on time, in perfect condition. Could not ask for more!”

Helpful Report

Posted 8 years ago

“Good quality products as advertised. Fast delivery service.”

Helpful Report

Posted 8 years ago

“very good site”

Helpful Report

Posted 8 years ago

“I've used Amazon now for around 6 years. Up until recently I've always been pleased with their service, but over approx the last year this has went seriously downhill! The last problem I had involved recieving a damaged product, I know this can happen as couriers simply aren't careful. However, I called Amazon as soon as the product arrived, I was instructed that they would email me a returns label to take the return item to any local post office and that a replcement had been ordered by express delivery to arrive next day. I visited 3 post offices, all of which told me that the label wasn't one of theirs. I then called Amazon back only to be told that the label was for a 'Pass my parcel' drop off and given a link to my closest store (which wasn't very close). On top of that I had to contact Amazon 7 times regarding the replacement which did not arrive. Each time being promised that it would arrive the next day. I finally spoke to someone who simply ordered a further replacement which I recieved next day. The original one still never turned up!”

Helpful Report

Posted 8 years ago

“As always, easy to navigate website with hundreds and hundreds of excellent items at very reasonable prices. As usual, delivered really quickly with the minimum of fuss. Very highly recommended.”

Helpful Report

Posted 8 years ago

“I can always find what I'm after through Amazon.”

Helpful Report

Posted 8 years ago

“Very efficient”

Helpful Report

Posted 8 years ago

“It's the first place I turn to when buying books, student books can be expensive but on this site you can get good second hand books”

Helpful Report

Posted 8 years ago

“Always punctual with delivery. Very pleased as usual, we use Amazon all the time.”

Helpful Report

Posted 8 years ago

“Easy to order, good choice, arrives on time.”

Helpful Report

Posted 8 years ago

“Best price I could find, superb website, delivered very fast.”

Helpful Report

Posted 8 years ago

“I've now shopped with Amazon as a Prime member for over 10 years and their prices and delivery options are excellent. On the very rare occasion I have needed to use the customer service team, I have always found them to be very helpful. It seems to me as though Amazon are always trying to improve and therefore as a company they should be commended for this.”

Helpful Report

Posted 8 years ago

“Amazon is now my one stop shop for just about everything (apart from clothes and shoes). Have successfully purchased many items from them and found the checkout process to be quick and easy. Most of my items arrive next day or within 3-5 days or average and they are suitably well packed. Couriers are friendly and polite, so I think I will continue to use Amazon for the forseeable future.”

Helpful Report

Posted 8 years ago

“Stock available at competitive prices, very fast delivery”

Helpful Report

Posted 8 years ago

“Kept sending gifts without external packaging and putting address label directly onto the item”

Helpful Report

Posted 8 years ago

“Superb service. I order books and items every month and nothing is too much trouble for the team. So many thanks.”

Helpful Report

Posted 8 years ago

“Easy to order, easy to pay”

Helpful Report

Posted 8 years ago

“An efficient service both for ordering and delivery.”

Helpful Report

Posted 8 years ago

“Prompt and efficient service”

Helpful Report

Posted 8 years ago

Amazon UK is rated 4.7 based on 13,478 reviews