Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,451 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,451 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and customer feedback, Great quality products.”

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Posted 8 years ago

“great company”

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Posted 8 years ago

“Always quick, tracking means I can go out and still be home in time”

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Posted 8 years ago

“The order process was easy and I found exactly what I wanted. I received emails to keep me updated and the delivery arrived earlier than expected.”

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Posted 8 years ago

“Over all experience”

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Posted 8 years ago

“Quick service.”

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Posted 8 years ago

“The postage cost were very good. The package excellent and the time to arrive could not be matched.”

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Posted 8 years ago

“Happy happy”

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Posted 8 years ago

“excellent.”

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Posted 8 years ago

“Amazon tiene un servicio de atención al cliente inmejorable. Por eso tengo una cuenta premium y los pedidos me llegan muy rápido. Las devoluciones son fáciles de hacer y nunca me han puesto ningún inconveniente.”

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Posted 8 years ago

“Fast delivery on items great range and backup”

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Posted 8 years ago

“Ability to track delivery accurately on the app.”

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Posted 8 years ago

“Quick delivery and response time from customer services”

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Posted 8 years ago

“First Class service”

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Posted 8 years ago

“Prime deliveries always arrive on time and in an acceptable condition. Any issues I have had with non-prime purchases have always been dealt with in a timely fashion. The app is very convenient and easy to use and prices are always competitive.”

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Posted 8 years ago

“Orders delivered on time. As we are prime members, free delivery. And the tracking on the app is awesome. You can see where the van is with your order, so I was able to stand outside and wait (our house is awkward to find). The driver was lovely and cheerful too.”

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Posted 8 years ago

“Evey time I purchase an item from Amazon (which is very frequently) the whole process is easy and quick. The delivery times are amazing too, you never have to wait long as the item always arrived before the expected date.”

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Posted 8 years ago

“friendly personal service, lovely range of clothing.”

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Posted 8 years ago

“They have the widest range of products and good quality”

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Posted 8 years ago

“EXCEPTIONAL DELIVERY SERVICE. ALWAYS HAVE WHAT I NEED. EXCELLENT CUSTOMER SERVICE 24/7”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,451 reviews